FLS PARTNERS – UK PARTNER PROGRAMME
TECHNOLOGY TO DEVELOP SOMETHING BETTER TOGETHER
Optimising resources and workflows in real time.
For more than 30 years, FLS - FAST LEAN SMART has been developing real-time software solutions for intelligent appointment and route optimisation for service processes and logistics. As a technology leader, FLS is today able to automate and integrate scheduling processes through the line, from the customer, to field staff, to head office.
For more than 30 years, FLS - FAST LEAN SMART has been developing real-time software solutions for intelligent appointment and route optimisation for service processes and logistics. As a technology leader, FLS is today able to automate and integrate scheduling processes through the line, from the customer, to field staff, to head office.
OPPORTUNITIES TO DEVELOP TOGETHER
Our world is in constant motion.
Providers need intelligent and sustainable tools to match a digital-first mindset and results-based marketplace. Our ecosystem of software and consulting services improves customer experience, digital workflows, business processes, and efficiency through managed services.
A partnership with FLS adds valuable scheduling and route optimisation modules that translate to revenue opportunities for the IT industry. Improve your offer and raise the profile of scheduling automation worldwide. With our own specific goals and interests, together we commit to the highest standards of best practice and innovate to benefit all clients.
KEY PARTNERSHIP BENEFITS
- Integrate the unique PowerOpt algorithm experience
- Quickly close feature gaps within your own offer
- Strengthen the value of your bids with minimum effort
- Enter diverse markets, with reduced risk
- Access FLS specialists to enhance your sales journey
- Create closer client-supplier relationships to reduce churn
The unique PowerOpt algorithm achieves individual, optimal planning results in real time with precision and speed, even with high order volumes and very specific tasks. The FLS product portfolio covers the entire service and/or delivery process from simulation and planning to execution, monitoring and analysis. In this way, FLS solutions can map the complex requirements of any service and sales business in real-time appointment and route planning: fast, efficient and very smart.
PARTNER SUCCESS
SMS Plc chooses HSO for Dynamics 365 Field Service solution to include FLS VISITOUR"The new platform will allow SMS' 400 field service engineers to manage its roll-out of 2.4 million smart meters seamlessly."
LEARN MORE ABOUT FLS SOLUTION COMPETENCES:
PRODUCT PORTFOLIO
TECHNOLOGIES
APPLICATION AREAS
CUSTOMER REFERENCES
Intelligent technologies are at the core of all solution strategies that aim to achieve optimal decisions in real time. Dynamic real-time software is already capable of automating business processes according to individual targets and intelligently supporting the involved actors, such as the customer, office and field staff, and management in end-to-end digital processes.
FIND A PARTNER
DYNAMICS 365 SYSTEM INTEGRATION PARTNERS
Microsoft partners with FLS VISITOUR when scheduling and route optimisation requirements are not met by Dynamics 365 Field Service and CE.
As an ISV, FLS extends beyond the capabilities of Microsoft Resource Scheduling Optimization (RSO). See more on Microsoft AppSource.
Configurations include:
All the data from your CRM is available for scheduling of service and sales appointments.
Features of FLS VISITOUR including the PowerOpt algorithm feeding real-time route planning.
Permanent synchronisation of completed order data including documents into Dynamics 365.
As an ISV, FLS extends beyond the capabilities of Microsoft Resource Scheduling Optimization (RSO). See more on Microsoft AppSource.
Configurations include:
All the data from your CRM is available for scheduling of service and sales appointments.
Features of FLS VISITOUR including the PowerOpt algorithm feeding real-time route planning.
Permanent synchronisation of completed order data including documents into Dynamics 365.
ANS is an 850+ team of technology specialists and business experts, who are on a mission to make the world’s best cloud, security, and digital services available to all.
From Dynamics 365 to Power Platform tools, we help companies implement Microsoft Business Apps to increase efficiency and streamline processes. We have a great wealth of experience to help you achieve your goals with Microsoft Business Applications. Our team help you modernise your business with a comprehensive stack of business apps and low code tools, streamlined and pre-configured specifically for SMBs.
As a certified Microsoft Inner Circle Partner, we deploy in days, not months, giving you solutions to increase productivity and improve customer satisfaction, so you can focus on growing your business.
Ready to do more, faster? Learn what Dynamics 365 can do for your team, customers and sales and get in touch with our experts today.
“We’re excited to partner with FLS and offer the true digital transformation that only real-time technology can produce.”
From Dynamics 365 to Power Platform tools, we help companies implement Microsoft Business Apps to increase efficiency and streamline processes. We have a great wealth of experience to help you achieve your goals with Microsoft Business Applications. Our team help you modernise your business with a comprehensive stack of business apps and low code tools, streamlined and pre-configured specifically for SMBs.
As a certified Microsoft Inner Circle Partner, we deploy in days, not months, giving you solutions to increase productivity and improve customer satisfaction, so you can focus on growing your business.
Ready to do more, faster? Learn what Dynamics 365 can do for your team, customers and sales and get in touch with our experts today.
“We’re excited to partner with FLS and offer the true digital transformation that only real-time technology can produce.”
Bam Boom Cloud are small and medium organisation experts, offering fixed price solutions for Microsoft Dynamics 365 Business Central. We make the very best Microsoft Cloud technology simple to implement, effective and accessible to any size organisation so they can innovate and transform.
In 2021, we were recognised for a third year in a row at Microsoft’s Partner of the Year awards. Our unique approach allows SMBs to quickly get up and running with what they need, and add functionality and expand when their business is ready.
In 2021, we were recognised for a third year in a row at Microsoft’s Partner of the Year awards. Our unique approach allows SMBs to quickly get up and running with what they need, and add functionality and expand when their business is ready.
Our mission is to support SMEs to achieve exceptional customer experiences and business growth through leveraging the power of data and cloud technology.
As an award-winning and Microsoft accredited Dynamics 365 solutions partner, we provide a wide range of CRM consulting and implementation services. We provide support to small and mid-sized businesses, to strengthen customer connections, accelerate digital transformation, and increase productivity by leveraging Dynamics 365 and solutions built on the Microsoft Power Platform.
We are experts in Microsoft's Dynamics 365 customer engagement platform and help businesses adopt CRM through implementation, training, and support, working with clients across the whole of the UK and beyond. We have several project approaches designed specifically to support clients who are either:
"Together with FLS, we aim to support small and medium-sized businesses in achieving exceptional customer experiences and business growth through leveraging the power of data and cloud technology."
As an award-winning and Microsoft accredited Dynamics 365 solutions partner, we provide a wide range of CRM consulting and implementation services. We provide support to small and mid-sized businesses, to strengthen customer connections, accelerate digital transformation, and increase productivity by leveraging Dynamics 365 and solutions built on the Microsoft Power Platform.
We are experts in Microsoft's Dynamics 365 customer engagement platform and help businesses adopt CRM through implementation, training, and support, working with clients across the whole of the UK and beyond. We have several project approaches designed specifically to support clients who are either:
- Going through their first CRM implementation
- Looking to reach higher levels of maturity through integrations,
- …and navigating more complex business change and improvements in processes.
"Together with FLS, we aim to support small and medium-sized businesses in achieving exceptional customer experiences and business growth through leveraging the power of data and cloud technology."
Delaware
www.delaware.co.uk
www.delaware.co.uk
We are Delaware: a global company that delivers advanced IT solutions and services, guiding organisations through their business and digital transformations. We provide companies with the tools to achieve their mission-critical priorities and future-proof their businesses.
Our Delaware experts are at the forefront of new developments, establishing partnerships centered entirely around unlocking potential and improving your impact to your customers using Microsoft technology.
As a prominent Gold Partner, we’re ahead of the rest when it comes to insights into the tech of tomorrow.
We develop, innovate and implement international business consulting, effective strategies and change management solutions.
Above all, we want to do the right thing. We truly believe that innovation, technology and sustainability go hand in hand. We take pride in the solutions we build and the services we offer. we commit. we deliver.
Our Delaware experts are at the forefront of new developments, establishing partnerships centered entirely around unlocking potential and improving your impact to your customers using Microsoft technology.
As a prominent Gold Partner, we’re ahead of the rest when it comes to insights into the tech of tomorrow.
We develop, innovate and implement international business consulting, effective strategies and change management solutions.
Above all, we want to do the right thing. We truly believe that innovation, technology and sustainability go hand in hand. We take pride in the solutions we build and the services we offer. we commit. we deliver.
E & F Solutions
www.deliveringcrm.net
www.deliveringcrm.net
E&F Solutions, the team behind #D365ForHousing, is disrupting how the housing sector implements and maintains Microsoft Dynamics 365. We provide innovative, affordable modules that have been created with colleagues across the sector for free, and can support you wherever you are on your MS Dynamics journey.
Esuasive
www.esuasive.co.uk
www.esuasive.co.uk
Esuasive Housing makes it possible for social housing providers to connect teams, streamline business processes, transition to a customer self-service model and generate meaningful insights from data across the organisation.
Working side by side with housing associations and local authorities as a trusted partner, Esuasive offers end to end housing solutions that can be individually customised using Microsoft Cloud tools, including:
"Partnering with FLS extends the opportunity for Social Housing Providers to access new levels of real time dynamic scheduling, throughout their digital transformation projects."
Working side by side with housing associations and local authorities as a trusted partner, Esuasive offers end to end housing solutions that can be individually customised using Microsoft Cloud tools, including:
- CRM & Customer Portal
- Responsive Repairs
- Rents & Service Charges
- Arrears Management
- Asset Management
- Anti-Social Behaviour
"Partnering with FLS extends the opportunity for Social Housing Providers to access new levels of real time dynamic scheduling, throughout their digital transformation projects."
Exactly Tech
www.exactly.tech
www.exactly.tech
We are the Social Housing IT Specialists.
We provide innovative and highly effective business solutions for property management and social housing organisations.
"FLS VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry."
We provide innovative and highly effective business solutions for property management and social housing organisations.
"FLS VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry."
HSO is a Business Transformation Partner with deep industry expertise and global reach, leveraging the full power of Microsoft technology to transform the way you work and improve business performance. We help companies modernise business operations, adopt intelligent automation, deliver real time performance insights and connect the enterprise - accelerating the impact of digital transformation.
Founded in 1987 and recognised as a trusted advisor, HSO is one of the world's top business solution and implementation partners, large enough to serve, small enough to care.
We are HSO - the results company.
"The outstanding capabilities of FLS' scheduling"
"Creating the perfect solution to meet SMS' challenges was no mean feat, considering their complex requirements. Our success was not just due to our dedication in finding the right solution, but also our technical expertise around Microsoft Dynamics 365 and FLS' revolutionary scheduling capabilities".
Founded in 1987 and recognised as a trusted advisor, HSO is one of the world's top business solution and implementation partners, large enough to serve, small enough to care.
We are HSO - the results company.
"The outstanding capabilities of FLS' scheduling"
"Creating the perfect solution to meet SMS' challenges was no mean feat, considering their complex requirements. Our success was not just due to our dedication in finding the right solution, but also our technical expertise around Microsoft Dynamics 365 and FLS' revolutionary scheduling capabilities".
Inciper was born out of the belief that technology delivery could be done differently.
For too long implementations of Microsoft Business Applications (CRM, ERP and Data and Analytics) have been done the same way. Customers typically waiting months and sometimes years to finish a project, which often does not then deliver the value that was promised at the start.
Inciper are different because we are totally dedicated to achieving client success, focussing on providing real value and innovative thinking during the implementation to challenge the status quo. We have a reputation for on-time, on-target deployment and know what it takes to make our clients projects successful.
From strategy and advisory to implementation and beyond with full managed services (aftercare and support), Inciper start and end with your business – evolving your solution after deployment to fortify its future, ensuring you get ongoing, measurable value from your technology investment through improved operational efficiency, greater productivity, and deeper insights.
"Inciper are very happy to partner with FLS - FAST LEAN SMART. Offering automation, flexibility, real-time data, increased productivity, improved customer experience, scalability and comprehensive reporting - FLS VISITOUR is an unrivalled field service scheduling and route planning solution, with which we are excited to be sharing the benefits to our customers".
Mark Roberts - CEO, Inciper
For too long implementations of Microsoft Business Applications (CRM, ERP and Data and Analytics) have been done the same way. Customers typically waiting months and sometimes years to finish a project, which often does not then deliver the value that was promised at the start.
Inciper are different because we are totally dedicated to achieving client success, focussing on providing real value and innovative thinking during the implementation to challenge the status quo. We have a reputation for on-time, on-target deployment and know what it takes to make our clients projects successful.
From strategy and advisory to implementation and beyond with full managed services (aftercare and support), Inciper start and end with your business – evolving your solution after deployment to fortify its future, ensuring you get ongoing, measurable value from your technology investment through improved operational efficiency, greater productivity, and deeper insights.
"Inciper are very happy to partner with FLS - FAST LEAN SMART. Offering automation, flexibility, real-time data, increased productivity, improved customer experience, scalability and comprehensive reporting - FLS VISITOUR is an unrivalled field service scheduling and route planning solution, with which we are excited to be sharing the benefits to our customers".
Mark Roberts - CEO, Inciper
Mphasis
www.mphasis.com
www.mphasis.com
For successful digital transformation and growth, enterprises need intelligent business applications. Mphasis leverages Microsoft Business Applications and Azure Cloud Services to deliver comprehensive platform capabilities for digital transformation.
By combining Microsoft Dynamics 365 and the Microsoft Power Platform, we provide powerful solutions that unlock numerous opportunities for enterprises across industries.
"Through partnering with FLS we are empowering our clients to confidently embrace digital transformation. Together we help them harness the complete potential of modern work solutions while ensuring they can achieve the highest industry standards."
By combining Microsoft Dynamics 365 and the Microsoft Power Platform, we provide powerful solutions that unlock numerous opportunities for enterprises across industries.
"Through partnering with FLS we are empowering our clients to confidently embrace digital transformation. Together we help them harness the complete potential of modern work solutions while ensuring they can achieve the highest industry standards."
Telefónica Tech UK&I
www.telefonicatech.uk
www.telefonicatech.uk
Telefónica Tech’s Microsoft Dynamics 365 services offer a reliable pathway to enhance employee capabilities and streamline the customer journey. With expertise spanning sales, marketing, customer service, field operations, finance, and ecommerce, we provide tailored solutions and strategic guidance to drive your success.
Customers include ICAS, Virgin Money, Repsol Sinopec, Inov-8, Shelter and the NHS.
In March 2022, Incremental was acquired by Telefónica Tech powering the next phase of its growth.
Customers include ICAS, Virgin Money, Repsol Sinopec, Inov-8, Shelter and the NHS.
In March 2022, Incremental was acquired by Telefónica Tech powering the next phase of its growth.
Velrada
www.velrada.com
www.velrada.com
Velrada is a multi award-winning, globally recognised Microsoft partner. They are a Microsoft cross-platform organisation, working with Power Platform, Dynamics 365, Azure, Modern Workplace, Fabric, Copilot, and their own IP to deliver outcomes to their customers. They have presence, operations & active engagements across Australia, Europe and North America with support from over 275 experienced staff.
Their fast growing AI practice focuses on delivering Microsoft Copilot solutions. Velrada are renowned for their innovative solutions, including the development of PowerRoster™, their own workforce management solution, built on Microsoft Power Platform, extending Dynamics 365 Field Service and Teams.
Velrada was recognised as the Microsoft Dynamics Partner of the year in 2023 for Business Applications, has 4 Microsoft Solution Partner competencies, and 2 Advanced Specilisations, they also have collected 12 Microsoft Partner of the Year awards.
Their fast growing AI practice focuses on delivering Microsoft Copilot solutions. Velrada are renowned for their innovative solutions, including the development of PowerRoster™, their own workforce management solution, built on Microsoft Power Platform, extending Dynamics 365 Field Service and Teams.
Velrada was recognised as the Microsoft Dynamics Partner of the year in 2023 for Business Applications, has 4 Microsoft Solution Partner competencies, and 2 Advanced Specilisations, they also have collected 12 Microsoft Partner of the Year awards.
SPECIALIST SOFTWARE SOLUTIONS & DEVELOPERS
Cutting-edge technologies, new service delivery models, and smaller, more agile challengers are pushing the need to reinvent the services that companies offer. New technologies like cloud computing, big data, machine learning, and artificial intelligence are already making work much more streamlined for the workforce. Having BT as a partner you can trust to make this happen is key. We're helping our customers to use advancing technology in new and creative ways to help solve business problems on a global scale.
BT can help your digital expansion by building an infrastructure that’s reliable, scalable, flexible, and secure – protecting your brand, reputation and bottom line – enabling you to be more agile in the marketplace.
"FLS joins our partner ecosystem as the scheduling specialist. Together we're helping business to thrive on their digital transformation journey."
BT can help your digital expansion by building an infrastructure that’s reliable, scalable, flexible, and secure – protecting your brand, reputation and bottom line – enabling you to be more agile in the marketplace.
"FLS joins our partner ecosystem as the scheduling specialist. Together we're helping business to thrive on their digital transformation journey."
Aareon UK is a leading provider of Housing Management Software and Digital Solutions to the social housing sector.
Established in the market for over 30 years, Aareon is the key partner and driver of digital transformation in the sector, helping over 130 social housing providers manage resources across 1.3 million properties.
Aareon accelerates the digitalisation of business processes by building customer-led configurable solutions that help social housing providers connect their tenants, suppliers, employees, and property management.
"We are thrilled to welcome a dynamic, forward-thinking company to our Aareon Connect Ecosystem. This addition will provide more choice and access to best practice solutions through our HMS, ultimately driving value for our customers."
Established in the market for over 30 years, Aareon is the key partner and driver of digital transformation in the sector, helping over 130 social housing providers manage resources across 1.3 million properties.
Aareon accelerates the digitalisation of business processes by building customer-led configurable solutions that help social housing providers connect their tenants, suppliers, employees, and property management.
"We are thrilled to welcome a dynamic, forward-thinking company to our Aareon Connect Ecosystem. This addition will provide more choice and access to best practice solutions through our HMS, ultimately driving value for our customers."
Active Housing by Plentific is a specialist social housing brand. We have been working in the social housing sector since 2013, helping housing associations and local authorities to improve their digital customer experience.
We offer a range of products and services to the social housing community, from SaaS products to bespoke web development and digital consultancy.
"Active Housing and FLS partnered in 2022 to bring two best of breed solutions to the social housing sector, with the common goal to streamline the end-to-end repairs process for social landlords and improve performance for residents."
We offer a range of products and services to the social housing community, from SaaS products to bespoke web development and digital consultancy.
"Active Housing and FLS partnered in 2022 to bring two best of breed solutions to the social housing sector, with the common goal to streamline the end-to-end repairs process for social landlords and improve performance for residents."
allpay
www.allpay.net
www.allpay.net
allpay is the market leader of bill payment, prepaid and card payment solutions, delivering innovative and value-added services.
With over 25 years’ experience, allpay has the capacity and resources to manage all payment flows, utilising the most cost-effective technology available. Our aim is to work with each of our 980 public and private sector clients to optimise and secure incoming and outgoing payments to reduce costs and increase efficiency resulting in us processing over £8.5bn of payment transactions per year for some 4.5m+ end customers.
"The full potential of service process automation and digitalisation. Real-time data in service planning and field service control. Leading algorithms that find the optimal appointment and route planning in every situation. FLS is all that - and more."
With over 25 years’ experience, allpay has the capacity and resources to manage all payment flows, utilising the most cost-effective technology available. Our aim is to work with each of our 980 public and private sector clients to optimise and secure incoming and outgoing payments to reduce costs and increase efficiency resulting in us processing over £8.5bn of payment transactions per year for some 4.5m+ end customers.
"The full potential of service process automation and digitalisation. Real-time data in service planning and field service control. Leading algorithms that find the optimal appointment and route planning in every situation. FLS is all that - and more."
Alpha Tracker® is a comprehensive, cloud-based software solution specifically designed to meet the needs of environmental consultancies worldwide, particularly those dealing with asbestos, water hygiene, and fire risk assessments. Trusted by hundreds of consultancies globally, Alpha Tracker offers a versatile and scalable platform that enhances operational efficiency and streamlines project management from start to finish.
One of the key strengths of Alpha Tracker is its ability to integrate seamlessly with various tools and platforms, providing users with a flexible and customisable experience. The software easily connects with popular calendars like Microsoft and Google, ensuring that scheduling and project management are synchronised across your organisation. Now that the power of FLS is available to Alpha Tracker consultancies, huge productivity increases can be made without extra manual scheduling effort.
The platform is designed with adaptability in mind, offering features that can be tailored to suit the unique requirements of each consultancy. For example, Alpha Tracker enables mobile data capture through both Android and Apple devices, allowing field teams to collect and upload data in real-time, directly from the site. This capability not only improves data accuracy but also accelerates the reporting process, enabling faster turnaround times for clients.
Furthermore, Alpha Tracker's open and adaptable nature means that it can easily grow and evolve alongside your business. Whether you are a small consultancy or a large enterprise, the software can be configured to match your specific workflows and operational needs. The system’s automation features, such as automated reporting and invoicing, further enhance efficiency, allowing your team to focus on delivering high-quality service to your clients.
In addition to its powerful features, Alpha Tracker is backed by a dedicated 24x7 support team that understands the challenges faced by environmental consultancies. This ensures that users receive the assistance they need to maximise the benefits of the software, making it an invaluable tool for consultancies looking to optimise their operations and expand their services.
In summary, Alpha Tracker is a robust, flexible, and highly integrated software solution that empowers environmental consultancies to manage their projects more effectively. With its global user base and proven track record, Alpha Tracker is the ideal choice for businesses seeking to enhance their operational efficiency, improve client satisfaction, and drive growth.
One of the key strengths of Alpha Tracker is its ability to integrate seamlessly with various tools and platforms, providing users with a flexible and customisable experience. The software easily connects with popular calendars like Microsoft and Google, ensuring that scheduling and project management are synchronised across your organisation. Now that the power of FLS is available to Alpha Tracker consultancies, huge productivity increases can be made without extra manual scheduling effort.
The platform is designed with adaptability in mind, offering features that can be tailored to suit the unique requirements of each consultancy. For example, Alpha Tracker enables mobile data capture through both Android and Apple devices, allowing field teams to collect and upload data in real-time, directly from the site. This capability not only improves data accuracy but also accelerates the reporting process, enabling faster turnaround times for clients.
Furthermore, Alpha Tracker's open and adaptable nature means that it can easily grow and evolve alongside your business. Whether you are a small consultancy or a large enterprise, the software can be configured to match your specific workflows and operational needs. The system’s automation features, such as automated reporting and invoicing, further enhance efficiency, allowing your team to focus on delivering high-quality service to your clients.
In addition to its powerful features, Alpha Tracker is backed by a dedicated 24x7 support team that understands the challenges faced by environmental consultancies. This ensures that users receive the assistance they need to maximise the benefits of the software, making it an invaluable tool for consultancies looking to optimise their operations and expand their services.
In summary, Alpha Tracker is a robust, flexible, and highly integrated software solution that empowers environmental consultancies to manage their projects more effectively. With its global user base and proven track record, Alpha Tracker is the ideal choice for businesses seeking to enhance their operational efficiency, improve client satisfaction, and drive growth.
askporter is an AI messaging platform designed exclusively for real estate, optimising property and facilities management.
By automating and streamlining processes, askporter reduces administrative costs and enhances customer satisfaction. With fully customisable solutions, askporter enables owners, operators, and facilities managers to focus on strategic priorities, ushering in the future of physical asset management.
"We are thrilled to announce our partnership with FLS: Adding new levels of AI enhancement with real-time field scheduling. Together with FLS, askporter is excited to bring even greater efficiency and productivity into the property management ecosystem."
By automating and streamlining processes, askporter reduces administrative costs and enhances customer satisfaction. With fully customisable solutions, askporter enables owners, operators, and facilities managers to focus on strategic priorities, ushering in the future of physical asset management.
"We are thrilled to announce our partnership with FLS: Adding new levels of AI enhancement with real-time field scheduling. Together with FLS, askporter is excited to bring even greater efficiency and productivity into the property management ecosystem."
Clear Horizon’s Connected Workplace Platform, Chime, is a DNO-specific solution for integrating field operations with DNO organisational processes – New Connections, Capital Delivery, Asset Data Collection, Work Dispatch and Scheduling, and Inspections and Maintenance are just some of the areas where Chime is providing value to customers such e.g. Electricity North West, UK Power Networks, and Scottish and Southern Electricity Networks.
"FLS provides all of our customers’ essential scheduling requirements and is easily integrated with Chime."
"FLS provides all of our customers’ essential scheduling requirements and is easily integrated with Chime."
Cohesive Group is an IBM Gold partner and the largest IBM partner consultancy team for Maximo in Europe and South Africa. Specialising in solutions for Work & Enterprise Asset Management, including leading technologies such as IBM Maximo, IBM IT Service Management and Planon IWMS.
Cohesive Group works with leading companies across the FM, utilities, transportation, oil and gas, life sciences, manufacturing, and mining industries to significantly improve asset performance and maximise their return on investment.
"Cohesive Group partners with FLS to bring IBM Maximo users the best-of-breed features of FLS VISITOUR. Together we prove the impact that additional completed engineer jobs will have on your bottom line".
Cohesive Group works with leading companies across the FM, utilities, transportation, oil and gas, life sciences, manufacturing, and mining industries to significantly improve asset performance and maximise their return on investment.
"Cohesive Group partners with FLS to bring IBM Maximo users the best-of-breed features of FLS VISITOUR. Together we prove the impact that additional completed engineer jobs will have on your bottom line".
Work. Reimagined - Dusk Mobile is a leading provider of workforce automation software applications built for organisations looking to improve their performance, automate processes and gain superior supply chain visibility.
We enable our customers to transform their business operations through our proprietary platform, the Dusk IOP - at their pace. Whether they are a small business in need of a product to get started or a large organisation in need of a solution to scale and adapt in a fast and competitive world, we have an offering. Dusk Mobile leverages best of breed global partnerships including tailored experiences by integrating to our customer’s system of record, all through our advanced service offerings.
"Dusk Mobile has partnered with FLS to add real-time dynamic schedule optimisation capability and maximise the functionality of Dusk IOP".
We enable our customers to transform their business operations through our proprietary platform, the Dusk IOP - at their pace. Whether they are a small business in need of a product to get started or a large organisation in need of a solution to scale and adapt in a fast and competitive world, we have an offering. Dusk Mobile leverages best of breed global partnerships including tailored experiences by integrating to our customer’s system of record, all through our advanced service offerings.
"Dusk Mobile has partnered with FLS to add real-time dynamic schedule optimisation capability and maximise the functionality of Dusk IOP".
Exactly Tech
www.exactly.tech
www.exactly.tech
We are the Social Housing IT Specialists.
We provide innovative and highly effective business solutions for property management and social housing organisations.
"FLS VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry."
We provide innovative and highly effective business solutions for property management and social housing organisations.
"FLS VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry."
Help me Fix
www.helpmefix.io
www.helpmefix.io
Help me Fix is revolutionising the way responsive repairs are delivered throughout the UK by guiding residents through repairs and assist diagnosis of issues with their innovative AI diagnostic tool, and connect with organisations' experienced triage engineers via the Help me Fix video triage software platform.
This customer-first approach empowers residents to self-solve issues or, where a soft fix is not possible, prepares an operative for a first-time repair when they visit the property with the right parts in hand.
Proven to increase first time fix rates, Help me Fix is a solution for all those who want to improve efficiency in their repairs department and reduce costs.
This customer-first approach empowers residents to self-solve issues or, where a soft fix is not possible, prepares an operative for a first-time repair when they visit the property with the right parts in hand.
Proven to increase first time fix rates, Help me Fix is a solution for all those who want to improve efficiency in their repairs department and reduce costs.
Fieldontrack
www.fieldontrack.com
www.fieldontrack.com
Fieldontrack is SaaS platform that helps mobile workers and back office staff optimise their field activities.
Field workers have a mobile application that guides them through their task, ensures compliance with critical KPIs, creates a collaborative working environment with back office staff through recorded chat and ensures they are able to deliver 'Right first time' wherever possible.
The back office web enabled application allows teams in the back office to maintain real time interaction with the field teams, it enables chat, remote audit, guidance and task acceptance.
Fieldontrack is an add on tool to existing systems and integrates through a series of Microsoft APIs.
Field workers have a mobile application that guides them through their task, ensures compliance with critical KPIs, creates a collaborative working environment with back office staff through recorded chat and ensures they are able to deliver 'Right first time' wherever possible.
The back office web enabled application allows teams in the back office to maintain real time interaction with the field teams, it enables chat, remote audit, guidance and task acceptance.
Fieldontrack is an add on tool to existing systems and integrates through a series of Microsoft APIs.
Localz
www.localz.com
www.localz.com
Localz is the innovator of customer empowerment technology, helping companies to deliver frictionless customer experiences on the day of service.
Localz helps you send the right message, at the right time to empower customers, reduce no access, lower call volumes, and create operational efficiencies.
Exceed customer expectations with automated ETA messages, real-time tracking to view the arrival of mobile operatives, and instant feedback.
Seamlessly add customer empowerment technology to FLS VISITOUR to transform your customer experience without overhauling your tech stack.
Localz helps you send the right message, at the right time to empower customers, reduce no access, lower call volumes, and create operational efficiencies.
Exceed customer expectations with automated ETA messages, real-time tracking to view the arrival of mobile operatives, and instant feedback.
Seamlessly add customer empowerment technology to FLS VISITOUR to transform your customer experience without overhauling your tech stack.
Manifest Software Solutions
www.manifest-software.co.uk
www.manifest-software.co.uk
Manifest Software Solutions (MSS) are the leading supplier of integration solutions in social housing. Extensive experience working with all the major housing software providers and a proven ability to integrate with any system make MSS the perfect integration partner.
MSS provide everything you need to plan, manage, and implement any integration project. Comprehensive after sales support gives you the peace of mind that all your systems' integration is fully supported.
MSS provide everything you need to plan, manage, and implement any integration project. Comprehensive after sales support gives you the peace of mind that all your systems' integration is fully supported.
Meritec work with a number of organisations and businesses to deliver digital transformation solutions on our unique, low-code digital platform. We are proud to be helping a wide and diverse range of organisations to put customer experience at the centre of their Digital Transformation strategies through Customer Portals and a fully customisable workflow solution.
We strongly believe that integrations to a wide range of solutions is key to delivering world-class digital customer experiences. Supercharge your business with an agile and customer-focused digital solution from Meritec.
"Dynamic scheduling offers the opportunity to transform your operations with flexible and agile tools. FLS is the natural choice for a partnership - intuitive, scalable, and truly valuable. These are tools that are remarkably easy to integrate."
We strongly believe that integrations to a wide range of solutions is key to delivering world-class digital customer experiences. Supercharge your business with an agile and customer-focused digital solution from Meritec.
"Dynamic scheduling offers the opportunity to transform your operations with flexible and agile tools. FLS is the natural choice for a partnership - intuitive, scalable, and truly valuable. These are tools that are remarkably easy to integrate."
MRI Software is a leading provider of innovative real estate software applications and hosted solutions. MRI’s comprehensive and flexible technology platform coupled with an open and connected ecosystem meets the unique needs of real estate businesses – from property-level management and accounting to investment modelling and analytics for the global commercial and residential markets.
A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI liberates real estate companies to elevate their business and gain a competitive edge.
"FLS’ best-of-breed scheduling and routing offers the digital transformation results that can only be found in real-time solutions".
A pioneer of the real estate software industry, MRI develops lasting client relationships based on nearly five decades of expertise and insight. Through leading solutions and a rich partner ecosystem, MRI liberates real estate companies to elevate their business and gain a competitive edge.
"FLS’ best-of-breed scheduling and routing offers the digital transformation results that can only be found in real-time solutions".
Omfax is a leading provider of Repairs and Enquiries Diagnostics for social housing in the UK and Ireland.
The Keyfax product suite provides repairs diagnostics for contact centre staff and tenant self service. It integrates with all major Housing Management Systems and portals as well as Salesforce and MS Dynamics 365.
Keyfax ensures consistent, accurate diagnostics, providing the right SOR codes and and priorities every time. It dramatically reduces training time for new contact centre staff and is a cinch for tenants to use on any digital device. With the capability of video capture as part of the diagnosis, Keyfax will also reduce inspection call outs.
The Keyfax product suite provides repairs diagnostics for contact centre staff and tenant self service. It integrates with all major Housing Management Systems and portals as well as Salesforce and MS Dynamics 365.
Keyfax ensures consistent, accurate diagnostics, providing the right SOR codes and and priorities every time. It dramatically reduces training time for new contact centre staff and is a cinch for tenants to use on any digital device. With the capability of video capture as part of the diagnosis, Keyfax will also reduce inspection call outs.
- Diagnoses the right SOR and Priority every time
- Covers all diagnostics requirements for staff and tenants
- Integrated with visual assistance for videoing tenant repairs
OptusApp are proud to be a disruptor in the social housing sector. We believe that self-serve is a massive productivity and efficiency driver, but that it must be genuinely customer-centric (bottom up) rather than the system-centric (top-down) approach offered by many solutions providers.
OptusApp is unique in offering the most extensive range of tenant features in both a native mobile app, and also a web-based portal. We are system agnostic and will integrate with any HMS or CRM. Our Azure hosted backend (with microservices architecture) allows for immediate scalability catering for the very largest and very smallest landlords.
We are delighted to partner with FLS, adding to our already extensive range of features, including:
OptusApp is unique in offering the most extensive range of tenant features in both a native mobile app, and also a web-based portal. We are system agnostic and will integrate with any HMS or CRM. Our Azure hosted backend (with microservices architecture) allows for immediate scalability catering for the very largest and very smallest landlords.
We are delighted to partner with FLS, adding to our already extensive range of features, including:
- Responsive Repairs and Dynamic Scheduling
- Rent Balance and Payment (including Open Banking)
- TSM surveys
- ASB reporting with geo-location
- Access to personal documentation
- and much more…
PayPoint is a leading payments provider in the UK which works across the social housing sector to provide digital payment solutions, quality support, and tailored training and advice on rental income to housing associations and councils across the UK.
With nearly 30 years of experience in innovating the payments sector, PayPoint has developed a digital omnichannel payments solution – MultiPay, which helps reduce the cost of collections, increases arrears payments, and adds value to the customer experience. Over 450 clients are using MultiPay today with over 514 million transactions processed each year, making PayPoint highly experienced in understanding the impact fintech has upon tenant communications.
PayPoint has a range of digital payment channels which support a seamless payment journey, including PaybyLink, a tailored app service, direct debit, phone/IVR solutions, fund disbursement tools, recurring card payments and Open Banking. MultiPay is a one stop shop for all digital payments, offering a single view across all payments, including cash, and access to real time transaction data across all channels. MultiPay offers providers a full suite of APIs to integrate into existing systems, offering easy integration, and a roadmap with ever-evolving new features. The technology looks to shoulder the burden of typically time-consuming, laborious back-office tasks, freeing up valuable resource and providing efficiency savings to organisations.
With nearly 30 years of experience in innovating the payments sector, PayPoint has developed a digital omnichannel payments solution – MultiPay, which helps reduce the cost of collections, increases arrears payments, and adds value to the customer experience. Over 450 clients are using MultiPay today with over 514 million transactions processed each year, making PayPoint highly experienced in understanding the impact fintech has upon tenant communications.
PayPoint has a range of digital payment channels which support a seamless payment journey, including PaybyLink, a tailored app service, direct debit, phone/IVR solutions, fund disbursement tools, recurring card payments and Open Banking. MultiPay is a one stop shop for all digital payments, offering a single view across all payments, including cash, and access to real time transaction data across all channels. MultiPay offers providers a full suite of APIs to integrate into existing systems, offering easy integration, and a roadmap with ever-evolving new features. The technology looks to shoulder the burden of typically time-consuming, laborious back-office tasks, freeing up valuable resource and providing efficiency savings to organisations.
Rubixx
www.rubixx.co.uk
www.rubixx.co.uk
Rubixx is a true cloud housing and finance system build for Housing Associations including asset management, repairs, lettings, rents, arrears, service charges, voids, case management, CRM, sales ledger, purchase ledger, fixed assets, component accounting, P2P and project ledger.
Rubixx offers Open API integration, module inclusive SaaS pricing scaled to stock size and new releases every 8 weeks.
Rubixx offers Open API integration, module inclusive SaaS pricing scaled to stock size and new releases every 8 weeks.
True Compliance is a leading building compliance management platform designed to help social housing providers streamline compliance management and ensure that regulatory standards are met. This allows housing providers to focus on keeping their residents safe.
True Compliance offers an all-in-one solution for managing various compliance requirements, from the "Big 6" all the way to playground inspections and beyond. Key features include:
- Automated Compliance Checks: Manage requirements with automated checks and alerts.
- Centralised Data Management: Access and organise compliance data in one place.
- Customisable Dashboards: Gain insights with user-friendly dashboards and reporting tools.
- API Integrations: Ensure seamless information flow with any existing systems.
- Real-time Monitoring: Stay ahead with real-time status updates and alerts.
By combining automation technology, behavioural insights and data science, Voicescape creates customer communications that help drive substantial operational efficiencies and service level improvements. Public service organisations can connect with their communities - at scale - across major customer touchpoints, including: collecting revenue and reducing arrears; gathering instant feedback that drives meaningful actions; booking, confirming and re-booking mandatory appointments; and checking the well-being of residents.
Voicescape offers an evidence-based approach, that allows your people resources to be redeployed to where a ‘human touch’ can enrich and make meaningful interactions that communities truly value.
Voicescape offers an evidence-based approach, that allows your people resources to be redeployed to where a ‘human touch’ can enrich and make meaningful interactions that communities truly value.
Zinier is a leading field service management software company revolutionising field operations with AI and automation. Our platform enhances productivity by automating scheduling, dispatching, and predictive maintenance while providing real-time tracking and a mobile app for technicians. Zinier's intelligent insights help businesses preempt issues, reduce downtime, and improve customer satisfaction.
Scalable and user-friendly, our solution seamlessly integrates with existing systems, serving industries like telecommunications, utilities, and manufacturing. Transform your field service operations with Zinier for optimised efficiency and superior service delivery.
Scalable and user-friendly, our solution seamlessly integrates with existing systems, serving industries like telecommunications, utilities, and manufacturing. Transform your field service operations with Zinier for optimised efficiency and superior service delivery.
HARDWARE, TELEMATICS, AND LONE-WORKER SOLUTIONS
AppyWay has the UK's most detailed kerbside dataset. With over 500 towns and cities across the UK mapped, AppyWay's granular kerbside data provides a clear picture of the driver’s end destination, including clear visibility of parking information, loading regulations as well as on-street EV charge points.
When this data is utilised, organisations have seen dramatic reductions in parking fines and costs, more accurate ETAs and a decrease in job abortion rates.
AppyWay is able to provide a desktop platform, an API, as well as a mobile app to help make parking forgettable for you and your team.
"AppyWay has partnered with FLS to add real-time dynamic field scheduling capability and to maximise the benefits of their kerbside dataset. When this data is utilised, organisations see dramatic reductions in parking fines and costs, improved lone-worker management, more accurate ETAs and a critical decrease in job abortion rates."
When this data is utilised, organisations have seen dramatic reductions in parking fines and costs, more accurate ETAs and a decrease in job abortion rates.
AppyWay is able to provide a desktop platform, an API, as well as a mobile app to help make parking forgettable for you and your team.
"AppyWay has partnered with FLS to add real-time dynamic field scheduling capability and to maximise the benefits of their kerbside dataset. When this data is utilised, organisations see dramatic reductions in parking fines and costs, improved lone-worker management, more accurate ETAs and a critical decrease in job abortion rates."
GetHomeSafe is a suite of convenient, easy-to-use, and most importantly - highly engaging welfare monitoring solutions designed for lone, remote and mobile workers. Since 2012, GetHomeSafe has been on a mission to help create a safer world by developing easy-to-use, yet powerful welfare monitoring technology. We exist to revolutionise how organisations look after their staff.
With many safety solutions overly clunky, difficult to use, unengaging or too expensive, we focus on a simple goal - getting people home safely by engaging them with simple technology when working alone or on-the-move. GetHomeSafe provides highly configurable and cost effective systems to allow every organisation to provide the highest quality protection to their staff.
"GetHomeSafe partners with proactive solutions that put the correct information in front of the right people at the right time. FLS VISITOUR designs a layer of upgraded safety into scheduling and route planning. Dynamic dispatch tools match workforce skills and certification with tasks, cuts excessive hours and driver fatigue, and provides operations managers with a real-time view of their employees who work alone."
With many safety solutions overly clunky, difficult to use, unengaging or too expensive, we focus on a simple goal - getting people home safely by engaging them with simple technology when working alone or on-the-move. GetHomeSafe provides highly configurable and cost effective systems to allow every organisation to provide the highest quality protection to their staff.
"GetHomeSafe partners with proactive solutions that put the correct information in front of the right people at the right time. FLS VISITOUR designs a layer of upgraded safety into scheduling and route planning. Dynamic dispatch tools match workforce skills and certification with tasks, cuts excessive hours and driver fatigue, and provides operations managers with a real-time view of their employees who work alone."
Inseego specialises in vehicle tracking and fleet management for SMBs and large companies.
With Inseego vehicle tracking, you will have complete visibility of your fleet – knowing where each vehicle is in real-time and how each driver is driving. Saving up to 15% on fuel and maintenance costs and improve operational efficiency by up to 30%.
Inseego additionally offers a wide range of vehicle camera solutions with prices to suit every budget. If you’re looking for a stand-alone camera or a connected solution that’s fully integrated to telematics, we can provide it.
"Inseego is proud to offer an integration with the specialists in field service management solutions. Our partnership revolutionises operations, giving the market access to powerful and robust dynamic route planning software that reduces delivery costs and improves fleet efficiency".
With Inseego vehicle tracking, you will have complete visibility of your fleet – knowing where each vehicle is in real-time and how each driver is driving. Saving up to 15% on fuel and maintenance costs and improve operational efficiency by up to 30%.
Inseego additionally offers a wide range of vehicle camera solutions with prices to suit every budget. If you’re looking for a stand-alone camera or a connected solution that’s fully integrated to telematics, we can provide it.
"Inseego is proud to offer an integration with the specialists in field service management solutions. Our partnership revolutionises operations, giving the market access to powerful and robust dynamic route planning software that reduces delivery costs and improves fleet efficiency".
Mobiess
www.mobiess.com
www.mobiess.com
Mobiess is a mobile-focused software as a service (SaaS) developer with independent workforce management solutions for field service, auditing, compliance, and asset management. Our software platform helps customers extend the mobile capabilities of existing IWMS and CAFM systems and redefine their mobile workforce strategy.
Tools range from simple audit forms and timesheets to complex work order dispatch, allocation and job completion – everything needed to track and report on a mobile workforce in real time.
Tools range from simple audit forms and timesheets to complex work order dispatch, allocation and job completion – everything needed to track and report on a mobile workforce in real time.
Panasonic has been Europe’s leading rugged notebook manufacturer since 1996, holding more than 50% market share in both rugged notebooks and tablets. They have a longstanding reputation for producing innovative and world leading technologies that are designed to withstand a variety of environments. The whole TOUGHBOOK range ensures the products continue to receive recognition as a world leading rugged mobile computing solution.
Peoplesafe
www.peoplesafe.co.uk
www.peoplesafe.co.uk
Peoplesafe is an award-winning UK-based technology business centred around the safety of lone and at-risk workers. Using industry-leading technology, we help organisations to safeguard their employees and fulfil their duty of care.
Our customer base includes NHS trusts, government agencies and local authorities, as well as supporting private sector clients across a range of verticals such as utilities, housing and retail. We support more than 150,000 vulnerable employees with a range of personal safety alarms and applications. As a founding member of the lone worker industry, we have pioneered many industry firsts and possess specialist expertise and unrivalled experience.
Our customer base includes NHS trusts, government agencies and local authorities, as well as supporting private sector clients across a range of verticals such as utilities, housing and retail. We support more than 150,000 vulnerable employees with a range of personal safety alarms and applications. As a founding member of the lone worker industry, we have pioneered many industry firsts and possess specialist expertise and unrivalled experience.
TRG is the leading provider of mobile computing, data capture, and asset tracking solutions with facilities across the US, Canada, Mainland Europe, and the UK. Our global presence enables us to provide local support and expertise to businesses across a wide range of industries.
We are committed to making a positive impact on the environment by offering sustainable and eco-friendly solutions, including device recycling and refurbishment, to reduce waste and promote circularity.
Our managed services provide end-to-end support for your mobile technology needs, including endpoint security, extended device life cycle, MDM management, and more.
Our team of experts provides comprehensive project management and technical support to ensure your solutions are implemented smoothly and effectively. We specialise in developing customised solutions that meet your specific requirements and help you achieve your business goals. Our solutions include rugged mobile devices, barcode scanners, RFID readers, and software platforms that enable real-time data collection, analysis, and reporting.
At TRG, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. We work closely with each customer to understand their unique needs and develop tailored solutions that drive efficiency, productivity, and growth.
Whether you need to optimise your supply chain management, streamline your field service operations, or enhance your inventory management processes, we have the expertise and technology to help you transform your business.
We are committed to making a positive impact on the environment by offering sustainable and eco-friendly solutions, including device recycling and refurbishment, to reduce waste and promote circularity.
Our managed services provide end-to-end support for your mobile technology needs, including endpoint security, extended device life cycle, MDM management, and more.
Our team of experts provides comprehensive project management and technical support to ensure your solutions are implemented smoothly and effectively. We specialise in developing customised solutions that meet your specific requirements and help you achieve your business goals. Our solutions include rugged mobile devices, barcode scanners, RFID readers, and software platforms that enable real-time data collection, analysis, and reporting.
At TRG, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. We work closely with each customer to understand their unique needs and develop tailored solutions that drive efficiency, productivity, and growth.
Whether you need to optimise your supply chain management, streamline your field service operations, or enhance your inventory management processes, we have the expertise and technology to help you transform your business.
Webfleet Solutions is Europe’s number 1 telematics provider, offering an all-encompassing solution in fleet management, connected car services, and vehicle tracking.
Our Software-as-a-Service (SaaS) solution WEBFLEET increases overall fleet efficiency and aids in increased driver safety for our customers. WEBFLEET is also supported by an array of sector-specific third-party API integrations, which provide a localised support network to our 50,000 customers across 100 countries.
"With critical decarbonisation goals, fleet managers require dynamic field service management and embedded, optimised routes. Webfleet has partnered with FLS, the scheduling and route planning leader to give organisations the tools to design the best outcomes".
Our Software-as-a-Service (SaaS) solution WEBFLEET increases overall fleet efficiency and aids in increased driver safety for our customers. WEBFLEET is also supported by an array of sector-specific third-party API integrations, which provide a localised support network to our 50,000 customers across 100 countries.
"With critical decarbonisation goals, fleet managers require dynamic field service management and embedded, optimised routes. Webfleet has partnered with FLS, the scheduling and route planning leader to give organisations the tools to design the best outcomes".
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Could we offer complementary products or services? Are you familiar with our clients and their needs? Are you convinced that cooperation would lead to distinct advantages for your clients and ours?
Leading partners & companies trust in our technologically leading solutions and rely on our know-how in route and field service planning.
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