Realise an optimal interplay of all process participants.
FLS real-time solutions enable end-to-end digital processes from selection of desired date delivery, fully automatic appointment and route optimisation up to simulation, control and evaluation according to individual KPIs and objectives.
The customer as the central driver for service and logistics processes
- 24/7 self-service with selection of desired date delivery
- Tracking and notification
- Direct feedback
SELF SERVICE WEB PORTAL ›
The field service as a customer service genie
- Personal client contact: focus on an optimum customer experience
- Reduction of scheduling and administration workload
- Real-time call and resource scheduling
- Real-time traffic data
MOBILE DIGITAL WORKFLOW ›
Management as a provider
- Strategic planning of the business
- KPI-driven control