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Jeremy Squire, Managing Director at FLS - FAST LEAN SMART UK said;
"Congratulations to all those shortlisted for Housing Digital's Innovation Awards. It's fantastic to be shortlisted in the Housing Digital awards, which champion best practice. We are delighted that our best-of-breed field service scheduling and route optimisation software FLS VISITOUR is leading the way and sits amongst the UK housing sector's brightest lights, including our technology partners Active Housing by Plentific, ROCC, and Voicescape. Our technology is ensuring huge gains in the dynamic, real-time scheduling of repairs and maintenance, and other field-based housing teams. We look forward to seeing customers and partners from across the UK housing sector at Housing Digital Live and on the Awards evening."

FLS VISITOUR's ground-breaking dispatching delivers lightning-fast embedded route optimisation, which is continually updating in the background to provide the most efficient route for repairs and maintenance operatives, gas teams, voids surveyors, compliance inspectors, rent and housing officers.

FLS uses time-of-day traffic based speed profiles, and geocoded mapping to plan exact routes that operatives can reliably achieve on time. Skills and materials rules maximise sooner attendance, first-time fix rates, and customer experience is optimised with support for 24×7 self-service, automated messaging, and live ETA. The solution minimises no-access rates and is operative-friendly thanks to intelligent real-time optimisation, including same day and rapid response.