Optimising resources and workflows in real time.
For more than 30 years, FLS - FAST LEAN SMART has been developing real-time software solutions for intelligent appointment and route optimisation for service processes and logistics. As a technology leader, FLS is today able to automate and integrate scheduling processes through the line, from the customer, to field staff, to head office.



Business Process Consulting
Managed Service Provider
System Integrator
Value Added Reseller
Original Equipment Reseller

Our world is in constant motion.
Providers need intelligent and sustainable tools to match a digital-first mindset and results-based marketplace. Our ecosystem of software and consulting services improves customer experience, digital workflows, business processes, and efficiency through managed services.

A partnership with FLS adds valuable scheduling and route optimisation modules that translate to revenue opportunities for the IT industry. Improve your offer and raise the profile of scheduling automation worldwide. With our own specific goals and interests, together we commit to the highest standards of best practice and innovate to benefit all clients.


  • Integrate the unique PowerOpt algorithm experience
  • Quickly close feature gaps within your own offer
  • Strengthen the value of your bids with minimum effort
  • Enter diverse markets, with reduced risk
  • Access FLS specialists to enhance your sales journey
  • Create closer client-supplier relationships to reduce churn

The unique PowerOpt algorithm achieves individual, optimal planning results in real time with precision and speed, even with high order volumes and very specific tasks. The FLS product portfolio covers the entire service and/or delivery process from simulation and planning to execution, monitoring and analysis. In this way, FLS solutions can map the complex requirements of any service and sales business in real-time appointment and route planning: fast, efficient and very smart.










Intelligent technologies are at the core of all solution strategies that aim to achieve optimal decisions in real time. Dynamic real-time software is already capable of automating business processes according to individual targets and intelligently supporting the involved actors, such as the customer, office and field staff, and management in end-to-end digital processes.



Microsoft Dynamics 365 logo
Microsoft partners with FLS VISITOUR when scheduling and route optimisation requirements are not met by Dynamics 365 Field Service and CE.

As an ISV, FLS extends beyond the capabilities of Microsoft Resource Scheduling Optimization (RSO). See more on Microsoft AppSource.

Configurations include:
All the data from your CRM is available for scheduling of service and sales appointments.
Features of FLS VISITOUR including the PowerOpt algorithm feeding real-time route planning.
Permanent synchronisation of completed order data including documents into Dynamics 365.

Learn more
ANS logo

ANS is an 850+ team of technology specialists and business experts, who are on a mission to make the world’s best cloud, security, and digital services available to all.

From Dynamics 365 to Power Platform tools, we help companies implement Microsoft Business Apps to increase efficiency and streamline processes. We have a great wealth of experience to help you achieve your goals with Microsoft Business Applications. Our team help you modernise your business with a comprehensive stack of business apps and low code tools, streamlined and pre-configured specifically for SMBs.

As a certified Microsoft Inner Circle Partner, we deploy in days, not months, giving you solutions to increase productivity and improve customer satisfaction, so you can focus on growing your business.

Ready to do more, faster? Learn what Dynamics 365 can do for your team, customers and sales and get in touch with our experts today.

“We’re excited to partner with FLS and offer the true digital transformation that only real-time technology can produce.”

Learn more
Bam Boom Cloud

Bam Boom Cloud are small and medium organisation experts, offering fixed price solutions for Microsoft Dynamics 365 Business Central. We make the very best Microsoft Cloud technology simple to implement, effective and accessible to any size organisation so they can innovate and transform.

In 2021, we were recognised for a third year in a row at Microsoft’s Partner of the Year awards. Our unique approach allows SMBs to quickly get up and running with what they need, and add functionality and expand when their business is ready.

Learn more
Read the blog
Delaware Logo
We are Delaware: a global company that delivers advanced IT solutions and services, guiding organisations through their business and digital transformations. We provide companies with the tools to achieve their mission-critical priorities and future-proof their businesses.

Our delaware experts are at the forefront of new developments, establishing partnerships centered entirely around unlocking potential and improving your impact to your customers using Microsoft technology. 

As a prominent Gold Partner, we’re ahead of the rest when it comes to insights into the tech of tomorrow. 

We develop, innovate and implement international business consulting, effective strategies and change management solutions.

Above all, we want to do the right thing. We truly believe that innovation, technology and sustainability go hand in hand. We take pride in the solutions we build and the services we offer. we commit. we deliver.

Learn more
DXC Technology and Microsoft are leading the charge in the digital revolution. Global strategic partners for over 30 years, we deliver transformative digital offerings that help customers harness the power of innovation by creating new ways of connecting people, data and processes.

Together, we deliver tangible business results on the Microsoft platform to ensure that our customers have the insights, agility, control and security they need to confidently thrive on change.

Learn more
E F Solutions Delivery CRM

E&F Solutions, the team behind #D365ForHousing, is disrupting how the housing sector implements and maintains Microsoft Dynamics 365. We provide innovative, affordable modules that have been created with colleagues across the sector for free, and can support you wherever you are on your MS Dynamics journey.

Learn more

Esuasive Housing makes it possible for social housing providers to connect teams, streamline business processes, transition to a customer self-service model and generate meaningful insights from data across the organisation.

Working side by side with housing associations and local authorities as a trusted partner, Esuasive offers end to end housing solutions that can be individually customised using Microsoft Cloud tools, including:

  • CRM & Customer Portal
  • Responsive Repairs
  • Rents & Service Charges
  • Arrears Management
  • Asset Management
  • Anti-Social Behaviour

“Partnering with FLS extends the opportunity for Social Housing Providers to access new levels of real time dynamic scheduling, throughout their digital transformation projects”.

Learn more

We are the Social Housing IT Specialists.

We provide innovative and highly effective business solutions for property management and social housing organisations.

"FLS VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry."

Learn more
HSO logo
HSO is a Business Transformation Partner with deep industry expertise and global reach, leveraging the full power of Microsoft technology to transform the way you work and improve business performance. We help companies modernise business operations, adopt intelligent automation, deliver real time performance insights and connect the enterprise - accelerating the impact of digital transformation.

Founded in 1987 and recognised as a trusted advisor, HSO is one of the world's top business solution and implementation partners, large enough to serve, small enough to care.
We are HSO - the results company.

Learn more
"The outstanding capabilities of FLS' scheduling"
"Creating the perfect solution to meet SMS' challenges was no mean feat, considering their complex requirements. Our success was not just due to our dedication in finding the right solution, but also our technical expertise around Microsoft Dynamics 365 and FLS' revolutionary scheduling capabilities".

Read a recent customer announcement
Inciper logo
Inciper was born out of the belief that technology delivery could be done differently.

For too long implementations of Microsoft Business Applications (CRM, ERP and Data and Analytics) have been done the same way. Customers typically waiting months and sometimes years to finish a project, which often does not then deliver the value that was promised at the start.

Inciper are different because we are totally dedicated to achieving client success, focussing on providing real value and innovative thinking during the implementation to challenge the status quo. We have a reputation for on-time, on-target deployment and know what it takes to make our clients projects successful.

From strategy and advisory to implementation and beyond with full managed services (aftercare and support), Inciper start and end with your business – evolving your solution after deployment to fortify its future, ensuring you get ongoing, measurable value from your technology investment through improved operational efficiency, greater productivity, and deeper insights.

Learn more
Inciper logo
Incremental is a Microsoft Inner Circle member, and one of the fastest-growing Dynamics and data partners in the UK.

Customers include ICAS, Virgin Money, Repsol Sinopec, Inov-8, Shelter and the NHS. Incremental is dedicated to helping government, not for profit and industry organisations undergo digital transformation, step by step with Microsoft.

In March 2022, Incremental was acquired by Telefónica Tech powering the next phase of its growth.

Learn more


BT Logo

Cutting-edge technologies, new service delivery models, and smaller, more agile challengers are pushing the need to reinvent the services that companies offer. New technologies like cloud computing, big data, machine learning, and artificial intelligence are already making work much more streamlined for the workforce. Having BT as a partner you can trust to make this happen is key. We're helping our customers to use advancing technology in new and creative ways to help solve business problems on a global scale.

BT can help your digital expansion by building an infrastructure that’s reliable, scalable, flexible, and secure – protecting your brand, reputation and bottom line – enabling you to be more agile in the marketplace.

"FLS joins our partner ecosystem as the scheduling specialist. Together we're helping business to thrive on their digital transformation journey."

Learn more
Active Housing

Active Housing is a specialist social housing brand who are part of Hallnet Ltd, a multi-sector development agency that have been operating for over 20 years. We have been working in the social housing sector since 2013, helping housing associations and local authorities to improve their digital customer experience.

We offer a range of products and services to the social housing community, from SaaS products to bespoke web development and digital consultancy.

"Active Housing and FLS partnered in 2022 to bring two best of breed solutions to the social housing sector, with the common goal to streamline the end-to-end repairs process for social landlords and improve performance for residents."

Learn more
Read the blog

allpay is the market leader of bill payment, prepaid and card payment solutions, delivering innovative and value-added services.

With over 25 years’ experience, allpay has the capacity and resources to manage all payment flows, utilising the most cost-effective technology available. Our aim is to work with each of our 980 public and private sector clients to optimise and secure incoming and outgoing payments to reduce costs and increase efficiency resulting in us processing over £8.5bn of payment transactions per year for some 4.5m+ end customers.

"The full potential of service process automation and digitalisation. Real-time data in service planning and field service control. Leading algorithms that find the optimal appointment and route planning in every situation. FLS is all that - and more."

Learn more

Clear Horizon’s Connected Workplace Platform, Chime, is a DNO-specific solution for integrating field operations with DNO organisational processes – New Connections, Capital Delivery, Asset Data Collection, Work Dispatch and Scheduling, and Inspections and Maintenance are just some of the areas where Chime is providing value to customers such e.g. Electricity North West, UK Power Networks, and Scottish and Southern Electricity Networks.

"FLS provides all of our customers’ essential scheduling requirements and is easily integrated with Chime."

Learn more
Dusk Mobile

Work. Reimagined - Dusk Mobile is a leading provider of workforce automation software applications built for organisations looking to improve their performance, automate processes and gain superior supply chain visibility.

We enable our customers to transform their business operations through our proprietary platform, the Dusk IOP - at their pace. Whether they are a small business in need of a product to get started or a large organisation in need of a solution to scale and adapt in a fast and competitive world, we have an offering. Dusk Mobile leverages best of breed global partnerships including tailored experiences by integrating to our customer’s system of record, all through our advanced service offerings.

"Dusk Mobile has partnered with FLS to add real-time dynamic schedule optimisation capability and maximise the functionality of Dusk IOP".

Learn more
Read the blog

We are the Social Housing IT Specialists.

We provide innovative and highly effective business solutions for property management and social housing organisations.

"FLS VISITOUR and Exactly seamlessly integrate, empowering businesses with unparalleled scheduling efficiency in Dynamics 365. This partnership revolutionises the way high volumes of work, field resources, and complex requirements are managed, delivering exceptional results for the property services industry."

Learn more
Fieldontrack Logo
Fieldontrack is SaaS platform that helps mobile workers and back office staff optimise their field activities.

Field workers have a mobile application that guides them through their task, ensures compliance with critical KPIs, creates a collaborative working environment with back office staff through recorded chat and ensures they are able to deliver 'Right first time' wherever possible.

The back office web enabled application allows teams in the back office to maintain real time interaction with the field teams, it enables chat, remote audit, guidance and task acceptance.

Fieldontrack is an add on tool to existing systems and integrates through a series of Microsoft APIs.

Learn more
Fieldontrack Logo

Localz is the innovator of customer empowerment technology, helping companies to deliver frictionless customer experiences on the day of service.

Localz helps you send the right message, at the right time to empower customers, reduce no access, lower call volumes, and create operational efficiencies.

Exceed customer expectations with automated ETA messages, real-time tracking to view the arrival of mobile operatives, and instant feedback.

Seamlessly add customer empowerment technology to FLS VISITOUR to transform your customer experience without overhauling your tech stack.

Learn more
Manifest Software Solutions

Manifest Software Solutions (MSS) are the leading supplier of integration solutions in social housing. Extensive experience working with all the major housing software providers and a proven ability to integrate with any system make MSS the perfect integration partner.

MSS provide everything you need to plan, manage, and implement any integration project. Comprehensive after sales support gives you the peace of mind that all your systems' integration is fully supported.

Learn more
Meritec work with a number of organisations and businesses to deliver digital transformation solutions on our unique, low-code digital platform. We are proud to be helping a wide and diverse range of organisations to put customer experience at the centre of their Digital Transformation strategies through Customer Portals and a fully customisable workflow solution.

We strongly believe that integrations to a wide range of solutions is key to delivering world-class digital customer experiences. Supercharge your business with an agile and customer-focused digital solution from Meritec.

"Dynamic scheduling offers the opportunity to transform your operations with flexible and agile tools. FLS is the natural choice for a partnership - intuitive, scalable, and truly valuable. These are tools that are remarkably easy to integrate."

Learn more


ROCC are experts in repairs and maintenance software. Working with housing associations and local authorities around the UK, ROCC provides innovative technology, proven to streamline and optimise repairs and maintenance operations.

Covering everything from end-to-end job management to predictive analytics, our software is designed to simplify even the most difficult of tasks and help you achieve your KPIs.

With ROCC you can:
• Improve efficiency
• Lower costs
• Boost customer satisfaction

Learn more
Rubixx Partner
Rubixx is a true cloud housing and finance system build for Housing Associations including asset management, repairs, lettings, rents, arrears, service charges, voids, case management, CRM, sales ledger, purchase ledger, fixed assets, component accounting, P2P and project ledger.

Rubixx offers Open API integration, module inclusive SaaS pricing scaled to stock size and new releases every 8 weeks.

Learn more
Vetasi is an IBM Gold partner and the largest IBM partner consultancy team for Maximo in Europe and South Africa. Specialising in solutions for Work & Enterprise Asset Management, including leading technologies such as IBM Maximo, IBM IT Service Management and Planon IWMS.

Vetasi works with leading companies across the FM, utilities, transportation, oil and gas, life sciences, manufacturing, and mining industries to significantly improve asset performance and maximise their return on investment.

"Vetasi partners with FLS to bring IBM Maximo users the best-of-breed features of FLS VISITOUR. Together we prove the impact that additional completed engineer jobs will have on your bottom line."

Learn more
By combining automation technology, behavioural insights and data science, Voicescape creates customer communications that help drive substantial operational efficiencies and service level improvements. Public service organisations can connect with their communities - at scale - across major customer touchpoints, including: collecting revenue and reducing arrears; gathering instant feedback that drives meaningful actions; booking, confirming and re-booking mandatory appointments; and checking the well-being of residents.

Voicescape offers an evidence-based approach, that allows your people resources to be redeployed to where a ‘human touch’ can enrich and make meaningful interactions that communities truly value.

Learn more
Read the blog


AppyWay Logo
AppyWay has the UK's most detailed kerbside dataset. With over 500 towns and cities across the UK mapped, AppyWay's granular kerbside data provides a clear picture of the driver’s end destination, including clear visibility of parking information, loading regulations as well as on-street EV charge points.

When this data is utilised, organisations have seen dramatic reductions in parking fines and costs, more accurate ETAs and a decrease in job abortion rates.

AppyWay is able to provide a desktop platform, an API, as well as a mobile app to help make parking forgettable for you and your team.

"AppyWay has partnered with FLS to add real-time dynamic field scheduling capability and to maximise the benefits of their kerbside dataset. When this data is utilised, organisations see dramatic reductions in parking fines and costs, improved lone-worker management, more accurate ETAs and a critical decrease in job abortion rates."

Learn more
GetHomeSafe Logo
GetHomeSafe is a suite of convenient, easy-to-use, and most importantly - highly engaging welfare monitoring solutions designed for lone, remote and mobile workers. Since 2012, GetHomeSafe has been on a mission to help create a safer world by developing easy-to-use, yet powerful welfare monitoring technology. We exist to revolutionise how organisations look after their staff.

With many safety solutions overly clunky, difficult to use, unengaging or too expensive, we focus on a simple goal - getting people home safely by engaging them with simple technology when working alone or on-the-move. GetHomeSafe provides highly configurable and cost effective systems to allow every organisation to provide the highest quality protection to their staff.

"GetHomeSafe partners with proactive solutions that put the correct information in front of the right people at the right time. FLS VISITOUR designs a layer of upgraded safety into scheduling and route planning. Dynamic dispatch tools match workforce skills and certification with tasks, cuts excessive hours and driver fatigue, and provides operations managers with a real-time view of their employees who work alone."

Learn more
Inseego formerly Ctrack

Inseego specialises in vehicle tracking and fleet management for SMBs and large companies.

With Inseego vehicle tracking, you will have complete visibility of your fleet – knowing where each vehicle is in real-time and how each driver is driving. Saving up to 15% on fuel and maintenance costs and improve operational efficiency by up to 30%.

Inseego additionally offers a wide range of vehicle camera solutions with prices to suit every budget. If you’re looking for a stand-alone camera or a connected solution that’s fully integrated to telematics, we can provide it.

"Inseego is proud to offer an integration with the specialists in field service management solutions. Our partnership revolutionises operations, giving the market access to powerful and robust dynamic route planning software that reduces delivery costs and improves fleet efficiency".

Learn more
Read the blog
Mobiess is a mobile-focused software as a service (SaaS) developer with independent workforce management solutions for field service, auditing, compliance, and asset management. Our software platform helps customers extend the mobile capabilities of existing IWMS and CAFM systems and redefine their mobile workforce strategy.

Tools range from simple audit forms and timesheets to complex work order dispatch, allocation and job completion – everything needed to track and report on a mobile workforce in real time.

Learn more
Panasonic Business TOUGHBOOK

Panasonic has been Europe’s leading rugged notebook manufacturer since 1996, holding more than 50% market share in both rugged notebooks and tablets. They have a longstanding reputation for producing innovative and world leading technologies that are designed to withstand a variety of environments. The whole TOUGHBOOK range ensures the products continue to receive recognition as a world leading rugged mobile computing solution.

Learn more
Read the blog


Peoplesafe is an award-winning UK-based technology business centred around the safety of lone and at-risk workers. Using industry-leading technology, we help organisations to safeguard their employees and fulfil their duty of care.

Our customer base includes NHS trusts, government agencies and local authorities, as well as supporting private sector clients across a range of verticals such as utilities, housing and retail. We support more than 150,000 vulnerable employees with a range of personal safety alarms and applications. As a founding member of the lone worker industry, we have pioneered many industry firsts and possess specialist expertise and unrivalled experience.

Learn more
Webfleet Solutions Partner
Webfleet Solutions is Europe’s number 1 telematics provider, offering an all-encompassing solution in fleet management, connected car services, and vehicle tracking.

Our Software-as-a-Service (SaaS) solution WEBFLEET increases overall fleet efficiency and aids in increased driver safety for our customers. WEBFLEET is also supported by an array of sector-specific third-party API integrations, which provide a localised support network to our 50,000 customers across 100 countries.

"With critical decarbonisation goals, fleet managers require dynamic field service management and embedded, optimised routes. Webfleet has partnered with FLS, the scheduling and route planning leader to give organisations the tools to design the best outcomes".

Learn more
Read our blog on Webfleet: Solving EV range anxiety for your fleet.
Also read our ecosystem blog.


Could we offer complementary products or services? Are you familiar with our clients and their needs? Are you convinced that cooperation would lead to distinct advantages for your clients and ours?

Leading partners & companies trust in our technologically leading solutions and rely on our know-how in route and field service planning.

Your contact:
Simon Spriggs

UK Partnerships Manager
Send email

Newsletter Sign-Up

FLS Real-Time-News – totally free & unsubscribe at any time