Whether you are after ice-cream, frozen vegetables or an ice-cold lemonade, SECO Kältetechnik GmbH, the German specialist for refrigeration and building control systems, will most probably have something to do with it. Today, SECO employs over 250 people and services 880,000 plug-in appliances in service stations, supermarkets, grocery stores, bars, and restaurants throughout Germany and Austria. "Our employees are the key to our success. We wish to create the best working conditions and ensure our skills and technical knowledge are always up to date and comprehensive", explains Björn Stemmermann, authorised officer responsible for project management and IT.
THE CHALLENGE
In 2009, SECO's significant and sustained growth demanded the implementation of professional appointment and route scheduling software to coordinate the 80 SECO field engineers and a number of partner firms. The seamless integration of the mobile solution FLS MOBILE twelve months later proved just as simple. A decisive argument in favour of the FLS software was, above all else, it’s rapid implementation. It was also important for SECO that FLS VISITOUR provides the scalability and flexibility required to meet today's business challenges: FLS VISITOUR must contribute to the company's growth strategy and be able to respond to new process demands.