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WAYLAY SELECTS FLS - FAST LEAN SMART SCHEDULING: DEVELOPED INTEGRATION REDEFINES AUTOMATION
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2 min. reading time
3. February 2025
James Alex Waldron
F
LS – FAST LEAN SMART announces that Waylay, a leading enterprise automation platform specialising in low code IoT, AI, and advanced analytics, has selected FLS VISITOUR to extend it's solution with real-time field service scheduling and dynamic route planning. The combined solution brings together two intelligent automation pioneers to redefine service delivery standards for operators within Utilities, Telecoms, and Industrials.
UPTIME GUARANTEES: REDUCING RESPONSE TIMES FROM HOURS TO MINUTES
Waylay is a low-code automation and analytics software platform that enables workflow-based automation, system integration, and orchestration across a wide range of connected assets, enterprise applications, and cloud services. Today's environment requires asset health reliability whilst keeping OPEX costs under control. This is paramount to industrial, manufacturing, automotive, and energy & utilities companies where equipment and services are required to meet stringent Service Level Agreements.
Today's announcement provides an expedited pathway for customers within a new, developed integration. Operational disruptions and downtime can be proactively minimised through proven technology from both FLS and Waylay. By combining Waylay's advanced connected assets' status, performance and health automation platform with FLS' expertise in real-time field operative scheduling optimisation, users will improve efficiency and productivity outcomes, with reduced service costs.
WATCH: Developed integration - Waylay and FLS VISITOUR for proactive asset inspection scheduling:
INDUSTRY 4.0: VALUE CREATION THROUGH SERVICE AUTOMATION
Organisations that adopt the integration will experience:
Proactive Issue Detection and Resolution: Waylay's IoT platform enables real-time monitoring and predictive analytics, identifying potential equipment failures or service disruptions before they occur. This data seamlessly integrates with FLS' dynamic field service scheduling platform, ensuring that the right field operative with the right skills and tools is dispatched to address issues promptly.
Optimised Field Operations: FLS' real-time scheduling technology ensures efficient allocation of resources and highly accurate time-of-day routes, minimising travel time and maximising field workforce efficiency. Coupled with Waylay's automation capabilities, this ensures faster response times and reduced mean time to repair (MTTR).
Increased SLA Compliance: By leveraging real-time insights and optimised in-day scheduling, Industrial organisations will achieve higher levels of SLA compliance, reducing penalties and building stronger customer relationships.
Scalability and Future-Proofing: The combined solution is designed to scale with organisational growth and evolving technological demands, ensuring long-term value for clients.
Read more: Optimising Total Cost of Ownership (TCO) with low-code automation
Tom Van Leeuwen, VP of Product Management & Industrial Business Unit Lead said,
"We are delighted to announce the partnership between Waylay and FLS - FAST LEAN SMART. This partnership enables a seamless fusion of Waylay's sophisticated service operations automation capabilities with the world class FLS field service scheduling and dynamic route planning engine. Together with FLS, Waylay aims to build the future of servitization which will be driven by autonomous AI agents to unlock new levels of operational excellence for industrial customers.
Simon Spriggs, UK Partnerships Manager at FLS – FAST LEAN SMART added,
"Today's announcement delivers the market the choice of an unmatched level of real-time service optimisation, empowering field teams to achieve more while driving customer satisfaction and operational excellence. Waylay's leading tools such as root cause analysis, autocorrelation of asset issues, and accurate, data-driven machine shutdown predictions prove a shared deep domain expertise: A combination Industrial companies cannot ignore.
With FLS' algorithm PowerOpt, we look forward to setting a new standard for intelligent resource management: Reshaping the future of AI-powered field operations management with the tools to make it faster, leaner, and smarter."
Click here to begin your journey with FLS.
JAMES ALEX WALDRON
UK Marketing Manager
+44(0) 1183 800189
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James Alex Waldron has worked in written communications for over 15 years. Since 2021, he has written for FLS and the Solvares Group on the topics of digital field service transformation and mobile workforce management, and regularly provides insight to the industry press.
