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FLS – FAST LEAN SMART ANNOUNCES PARTNERSHIP WITH MRI SOFTWARE
07 May 2024 · James Alex Waldron
The partnership, which will see FLS join the MRI Partner Connect ecosystem, enables MRI clients to access innovative FLS solutions that automate field service efficiency and productivity for the social housing sector, including:
- Optimised Field Operations: Gain access to solutions that raise the productivity and efficiency of existing field resources. Providers can reduce spend and improve employee and tenant satisfaction through precise planning and increased job completion rates.
- Transparent Decision Making: Enhance real-time, cost-optimised appointment booking and scheduling with skills and materials rules to maximise attendance and first-time fix rates. Providers can minimise no-access rates with intelligent in-shift re-optimisation for a rapid response.
- Integration: Providers can reduce backlogs and repeat visits with data validation and modern intake options. Management insights are consolidated and centrally accessible, reducing data silos and facilitating efficient headcount management, including overspend on subcontractors.
- Support for ESG: Providers can eliminate manual route planning for embedded, accurate travel time. This results in 30-50% less driving, fuel use, and CO2 emissions to support environmental, social, and governance targets.
Simon Spriggs, UK Partnerships Manager at FLS – FAST LEAN SMART said,
"From skills shortages to inflation to the rise in disrepair claims, social housing faces continuing demand to keep repairs and maintenance teams efficient and productive. FLS is delighted to step up to this opportunity to bring our real-time field scheduling and route optimisation technology to MRI's customers.
FLS VISITOUR customers maintain over 500,000 properties across the UK and Europe, relying on our unique algorithm to release capacity to complete more jobs and better meet modern customer expectations. FLS offers high levels of critical accuracy and flexibility, plus an expedited pathway to a Scheduling Test to prove the cost and capabilities of field service operations."
Sean Slack, VP of Partnerships at MRI Software said,
"We are delighted to welcome FLS to the MRI Partner Connect Program. By extending access to FLS' best-of-breed scheduling and routing, we can offer clients the digital transformation results that can be found in true, real-time solutions. The social housing sector will benefit from technology that simplifies the repairs and maintenance process, supporting faster turnaround time and giving tenants more visibility into the status of the updates."
About FLS – FAST LEAN SMART
FLS VISITOUR's lightning-fast scheduling and embedded route optimisation delivers unmatched transparency for field services. Real-time management continually updates in the background to provide the most efficient routing for repairs and maintenance operatives, gas teams, voids surveyors, compliance inspectors, rent, and housing officers. FLS uses actual time-of-day traffic-based speed profiles and geocoded mapping to plan travel that operatives can reliably achieve on time.
FLS continues to grow throughout the UK, working with Amey, Your Housing Group, Axis Europe, JLA Group, HomeServe, and E.ON, providing best-of-breed scheduling solutions.
A recent customer satisfaction survey ranked FLS among the highest rated field force scheduling on the market with a 9.6 out of 10 rating.
About MRI Software
MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI's open and connected, AI-first platform empowers owners, operators, agents and occupiers in commercial and residential property organisations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than six million users worldwide, including the social housing sector. Through innovative solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to realise their vision of building thriving communities and stronger businesses.
For more information, please visit http://www.mrisoftware.com/uk
Click here to begin your journey with FLS.
JAMES ALEX WALDRON
UK Marketing Manager
+44 1183 800189
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James Alex Waldron has worked in written communications for over 15 years. Since 2021, he has written for FLS and the Solvares Group on the topics of digital field service transformation and mobile workforce management, and regularly provides insight to the industry press.