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FLS – FAST LEAN SMART ANNOUNCES PARTNERSHIP WITH TRUE COMPLIANCE
17 September 2024 · James Alex Waldron
True Compliance enables organisations to meet regulatory standards across all compliance streams, covering everything from the 'Big 6' all the way to playground inspections and beyond. Their solutions digitise the compliance management process with efficient, automated workflows that link Housing Providers and their Contractors. This includes highly configurable portals and a monitoring, analysis, and reporting platform providing a critical single source of truth.
A partnership with FLS creates an expedited path for True Compliance clients to enhance field service inspection activities and remedial work with powerful, automated scheduling. New planning automation will extend to addressing defects and recommendations identified by insurance inspectors, and designs efficiency through linked appointments, multitask dependencies, and multi-day jobs.
Clients who have made the move to real-time compliance processes will recognise the benefits that FLS VISITOUR real-time field service management and embedded time-of-day route planning provides to their organisation, including balancing planned preventative works and reactive orders.
Replacing manual field resource planning will offer True Compliance users expanded capabilities including:
Optimised workforce schedules and efficient route planning: Automatically process large order data with automated consideration of all field restrictions. Avoid surprises with precise geocoding and time-of-day speed profiles for maximum optimisation.
Rapid cost-optimised response capability in emergencies: Time to respond and Time to fix rates are significantly improved with live, in-day re-optimisation.
Housing-friendly appointments that minimise 'no-access’: Schedule visits fully automatically, planning a wide variety of types of operations, with pinpoint accuracy for everyone. Cut visits from 'which day' to precise windows, with ETA data for site managers and tenants.
Overall lower operating costs and less time expenditure: Head Office scheduling and dispatch teams, as well as customer services and mobile workforces plan and re-plan within seconds using seamless order data that considers all skills, parts, and certifications.
Alastair Thorpe, Chief Commercial Officer at True Compliance said,
"We are trusted in partnership with housing providers across the UK to ensure safety, compliance, and operational excellence. This new collaboration with FLS – FAST LEAN SMART will significantly enhance our clients' ability to streamline their compliance processes. By integrating real-time field service scheduling and optimised route planning, we’re enabling housing providers to meet regulatory standards more efficiently, reduce costs, and provide better services to their tenants. Together, we’re driving a digital transformation that will benefit the entire social housing sector."
Simon Spriggs, UK Partnerships Manager at FLS – FAST LEAN SMART said,
"Only a few years ago, social housing providers were seeking transformation from a single software to solve compliance backlogs, disrepair claims, and support tenant satisfaction. Our partnership signifies our shared commitment to driving digital revolution with a best-of-breed ecosystem that flexes to the ever-changing needs of UK housing. We are empowering organisations to work smarter, stay compliant, and deliver the best possible service to their communities.
FLS VISITOUR is a developed, specialist field scheduling engine that delivers precision and optimisation to support compliance in real time, especially as regulations change. We look forward to introducing dynamic field service to new providers".
Click here to begin your journey with FLS.
JAMES ALEX WALDRON
UK Marketing Manager
+44(0) 1183 800189
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James Alex Waldron has worked in written communications for over 15 years. Since 2021, he has written for FLS and the Solvares Group on the topics of digital field service transformation and mobile workforce management, and regularly provides insight to the industry press.