CHECKLIST - HOME CARE CLINICIANS AND MEDICAL DEVICE SUPPLY
DYNAMIC FIELD SERVICE: HOME CARE CLINICIANS
AND MEDICAL DEVICE SUPPLY
What are the characteristics of dynamic field operations in community healthcare services?
Great mobile workforce management consists of several factors.
It extends across the dimensions of service users, employees, processes, and technology. Community health services are under pressure to provide the best possible care while keeping costs down.
Ensuring timely services for patients is becoming increasingly difficult with the increasing shortage of skilled workers. Your employees may be delivering pharmaceuticals, deploying home care clinicans to virtual wards, or servicing critical equipment and oxygen supplies.
These points characterise modern, dynamic field service. What is increasingly important in all areas is the topic of sustainability: Sustainable recruitment, retention, costs, lone working, and optimised travel time.
For each of these areas, we have filtered out the central points from our experience with our own customers in the medical field, all that constitute high quality in field service management today.
With this guide, you can assess how well your field service management is positioned and where your next project focus can find answers.
How do you balance Patient Centricity with field service efficiency?
What is smart data management?
What tools can support automation & cost efficiency?
We go through these and other aspects. Where can you put a check mark, what can you still improve?
Every improvement project begins with a look outside of your organisation and the collection of feedback from your service departments.
After reading this checklist you will gain an idea of where you stand and what you must plan to tackle in the next quarters.
It extends across the dimensions of service users, employees, processes, and technology. Community health services are under pressure to provide the best possible care while keeping costs down.
Ensuring timely services for patients is becoming increasingly difficult with the increasing shortage of skilled workers. Your employees may be delivering pharmaceuticals, deploying home care clinicans to virtual wards, or servicing critical equipment and oxygen supplies.
These points characterise modern, dynamic field service. What is increasingly important in all areas is the topic of sustainability: Sustainable recruitment, retention, costs, lone working, and optimised travel time.
For each of these areas, we have filtered out the central points from our experience with our own customers in the medical field, all that constitute high quality in field service management today.
With this guide, you can assess how well your field service management is positioned and where your next project focus can find answers.
12 FACTORS FOR DYNAMIC FIELD SERVICE OPERATIONS
All in all, you will find 12 important points in the checklist for excellent field service scheduling and in-day management:How do you balance Patient Centricity with field service efficiency?
What is smart data management?
What tools can support automation & cost efficiency?
We go through these and other aspects. Where can you put a check mark, what can you still improve?
Every improvement project begins with a look outside of your organisation and the collection of feedback from your service departments.
After reading this checklist you will gain an idea of where you stand and what you must plan to tackle in the next quarters.
"When a new activity comes in that needs dealing with urgently, the system will reoptimise all the appointments. It looks at the whole resource pool and automatically adjusts to achieve the objective."
Craig Lowdon, Customer Services Operations Manager, Baywater HealthcareDYNAMIC FIELD SERVICE: HOME CARE CLINICIANS AND MEDICAL DEVICE SUPPLY
With this free checklist, you will immediately know where you stand and whether your field force and service organisation are ready for the coming year.
12 specific points from the areas of service users, employees, processes, sustainability, and technology.
Take a closer look at your field service operations now.
12 specific points from the areas of service users, employees, processes, sustainability, and technology.
Take a closer look at your field service operations now.
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