DISPATCH SOFTWARE / DELIVERY SOLUTIONS
NEXT LEVEL DISPATCH SOFTWARE & DELIVERY SOLUTIONS FOR HIGH CUSTOMER SATISFACTION
Scheduling software from FLS for all aspects of delivery solutions.
Planning routes and deliveries in real time means your business is optimally prepared, even for unforeseen events. The receipt of goods is often the highlight of the customer journey for any retail consumer, so it's all the more important to prepare this moment in the best possible way, and to ensure that it runs smoothly.
Is digital transformation a challenge or the solution?
Purchasing behaviour and customer expectations - such as 'white glove', packaging removal, and two person service have revolutionised delivery models. For the customer, it is only a few clicks; for you this creates challenges. Generate added value through express services and increase satisfaction in a win-win scenario with intelligent software support.
ADVANTAGES WITH FLS SOFTWARE: AT A GLANCE
FLEXIBLE SELECTION
Customers can choose preferred delivery windows - from same-day and next-day delivery, to a future date of choice
AUTOMATION
Automated delivery solutions & desired date logistics processes without manual intervention
TIME MINIMISATION
Up to 50% time saving in scheduling planning and execution; increasing employee & customer satisfaction
PUNCTUAL PLANNING
Always on-time delivery through dynamic real-time planning, current speed & road data and predictive standing times
FAST REACTION
Route adjustments are made in real time, so ad hoc situations such as staff absences no longer cause problems
VEHICLE REQUIREMENTS
Consideration of vehicle capacities such as height and load restrictions
MOBILE SOLUTION
Always in touch with the dispatch desk through FLS MOBILE: live route plan, loading, real-time advice & status
CUSTOMER COMMUNICATION
Customers remain automatically informed via announcements and re-booking options
CUSTOMER PORTAL
Individual, integrated 24/7 self-service customer portal with real-time delivery time suggestions
KPI OPTIMISATION
Improve logistics KPIs with end-to-end transparency, such as drops-per-tour, service times, punctuality rate, service scores
REAL-TIME KPIs
Operational control and strategic planning by means of live KPI dashboards
COST MINIMISATION
Cost savings of up to 20% through optimised route planning for all delivery options
THE BEST DELIVERY SCHEDULING SOLUTION FOR YOUR ORGANISATION
Our app FLS MOBILE, which is available as a Progressive Web App (PWA) and as a native app for iOS and Android, makes it possible to transfer individually modelled workflow processes in the BPMN standard directly, and publish them to live within a very short time.
DEMO
DISCOVER THE FULL POTENTIAL OF DYNAMIC SOFTWARE FOR YOUR BUSINESS
Experience the unsurpassed performance of our PowerOpt algorithm live. We will show you how to optimise your field force and services, and realise cost savings of up to 50% in a short time.