Computer, Tablet, or Smartphone

Telephone or headset (recommended)

Good internet connection

Please deactivate any pop-up blocker.
After registration you will receive an email with detailed information on how to proceed.

Immediately after registering, you will receive a registration confirmation with a participation link to view the speaker's screen.
If you have not received this message, please also check your junk mail folder.

GoToWebinar/Microsoft Teams (where required): After you have clicked on the link in the email, a window will automatically open for the temporary installation of the webinar software.

You can cancel your participation at any time via the confirmation mail (link at the end of the mail) or send us a message to webinar@fastleansmart.com.

Within a couple of minutes of registering for a webinar, you will receive a confirmation email with your individual registration link. If you do not receive this email, this may be due to several reasons:

An incorrect e-mail address was entered

A spam filter or spam blocker may be installed. Therefore, first check the junk/spam folder for the mail

If you can rule out these causes, contact us via welcome@fastleansmart.com or try to register again for the corresponding webinar.

If you have problems registering, this may be because the GoToWebinar website has been saved in your favourites or bookmarks or the cookies are out of date. Delete the GoToWebinar website from the favourites and/or the cookies of your browser.

Microsoft Teams: Please check your IT policy for 'outside your organisation' permissions.

One hour before the webinar starts, you will receive a reminder email, again with the link included.

Microsoft Teams: Please check your Outlook Calendar.

As an alternative, use the voice-over-IP telephony offered by the system with a headset.

Make sure that a functioning connection has been established via telephone or Voice over IP. You will find the exact description of how to dial in via telephone in the confirmation email.