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    BLOG / SOLUTIONS / WORKFORCE OPTIMISATION TECHNOLOGY

    WORKFORCE OPTIMISATION TECHNOLOGY FOR REAL-TIME SCHEDULING, ROUTE OPTIMISATION AND WORKFORCE MANAGEMENT



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    T wenty five years ago, the idea was ambitious: to develop smart software for automated logistics, scheduling and resource planning. A solution that holistically manages processes according to the company’s goals and doesn’t just represent part of the work. Resource planning software needs to work in the here and now and not with old data if it is to successfully reduce workloads and not add costs.


    FLS WORKFORCE OPTIMISATION TECHNOLOGY PROVIDES SOLUTIONS FOR:

    • Real-time ‘instant’ scheduling, route optimisation & workforce management
    • Cost-led appointment booking
    • Capacity management

    WHAT DOES FAST LEAN SMART OFFER MY ORGANISATION?

    We employ around 100 highly-skilled people with more customers across Europe than any contemporary in this market. Our users benefit from:

    • Enhanced Service Levels
    • Pre-plan cost effective appointments
    • Improved service, any custom time of day or timeslot can be met
    • Management visibility/control of field force, service consistency and MI
    • Lower Operational Costs
    • Engineers drive less miles and can do more jobs per day
    • Less management and engineers time required to plan routes

    WHAT TYPE OF ORGANISATIONS BENEFIT FROM WORKFORCE OPTIMISATION TECHNOLOGY

    With more than 35,000 mobile resources scheduled daily, we serve:
    • FM / Property Services
    • Delivery services
    • Healthcare
    • Equipment manufacturers
    • Utilities and telecommunications
    • Financial services

    SKY
    “... our technicians are able to complete twice as many jobs per day than before and, most importantly, over 90 % of Sky customers now feel Sky's in-home service is very good or good.”

    INNOVATION PROPERTY
    “FLS has been an exceptional piece of software that has added significant value to our business. The software has delivered exactly what was ‘sold’ as the features and benefits.”

    BRITISH ENGINEERING SERVICES
    “We completed a successful pilot with VISITOUR which proved the technology would enable the expected benefits and support our business case.” To experience the benefits that FLS provides we offer a non-binding demonstration to show you how you can optimize your fieldwork and enjoy savings of up to 20%.

    Hear from more Customer Voices ›

    MEET WORKFORCE OPTIMISATION TECHNOLOGY FOR REAL-TIME FIELD SERVICE

    To gain an understanding of tools to optimise the field experience and manage SLAs for your workforce and customers book a short discussion or contact us at info@fastleansmart.com.


    Read more:
    Field Service Optimisation: software to manage in-day cancellations
    8 ways to increase the productivity of your Field Service Management with FSM Software
    Route Planning with Google Maps? 5 reasons this is impossible

    ‹  Back to overview
    FLS UK Author Jeremy Squire

    JEREMY SQUIRE
    Managing Director
    FASTLEANSMART UK LTD.

    Call +44 1183 800189
    Send email  ›

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      Start  ›  WORKFORCE OPTIMISATION TECHNOLOGY

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