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WORKFORCE MANAGEMENT SOFTWARE: AGAINST THE ELEMENTS
18 October 2017 · Jeremy Squire
A survey by telecoms provider Daisy Group suggests that ‘adverse weather conditions prevent an estimated three million workers from completing their normal work responsibilities each year and a third of UK businesses are affected by transport problems’. Whats frightening is that according to The Federation of Small Businesses, three out of five small businesses do not have a plan in place to deal with extreme weather conditions such as floods and storms.
We are barely into autumn and 20,000 homes were left without power and rail systems in Scotland were thrown into turmoil. This could hail one of the most challenging winters for the field service industry as a whole. But, there are ways to help deal with this with the use of effective workforce management software.
BE PREPARED
Your staff are your most valuable resource and supply chains are likely to be disrupted during adverse weather conditions. Businesses will face new dangers so it is vital to be able to gather real time information on the whereabouts and availability of staff and resources and to react to these new developments as quickly as possible.
If your workforce is suddenly unable to attend call-outs or client requests, due to the harsh weather conditions, you may struggle to maintain services levels which may be detrimental to the reputation of your business. To avoid this, plan ahead and create a contingency plan and invest in advanced workforce management software from FLS.
Technology solutions from FLS such as FLS MOBILE and FLS VISITOUR can allow your workforce to access vital business data anytime, anywhere. With the PowerOpt algorithm your business will be able to react in real time to the trials and unpredictability of the increasingly turbulent UK winter months.
JEREMY SQUIRE
UK Managing Director
Call +44 1183 800189
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Jeremy Squire is a business leader and solutions consultant with over 20 years experience in field service scheduling and route optimisation software solutions. He is one of Europe's most recognised and regarded voices in field service technology.