
CASE STUDY / WOLF HEIZTECHNIK GMBH
THE PERFECT CLIMATE AT ALL TIMES - WOLF HEATING TECHNOLOGY AND FLS
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Requirements:
- Fastest possible response to incidents
- Simple, trouble-free integration with the existing ERP system
- Reduction of manual planning and dispatch
- Extension of the digital customer journey
- Reduction of appointment windows from 4 to 2 hours
- 50% time saving in scheduling department
- 10% fewer miles driven
- Increase in employee and customer satisfaction
Meet the organisation:
wolf-heiztechnik.at
WOLF Klima- und Heiztechnik, the recognised market-leader for heating, air conditioning, ventilation, and solar in Austria relies on the route planning solutions from FAST LEAN SMART.
As a leading and service-oriented system provider of heating and air conditioning systems, WOLF has been dealing with the most elementary needs of people on a daily basis since 1974: heat, water, and air. By selling and servicing air conditioning units, boilers, solar, and heat pumps, the company from Linz in Austria ensures a perfect indoor climate and the well-being of its customers. After all, we spend 90 percent of our lives indoors.
WOLF's customer and partner base includes specialist partners, architects, system builders, planners and end customers. For all stakeholders, there is a decisive advantage: when planning and implementing projects, customers receive advice, technology and service worldwide from a single source. With reference projects such as the Allianz Arena in Munich, the home ground of FC Bayern München, the organisation required a premier league solution to maintain premier league quality.
As a leading and service-oriented system provider of heating and air conditioning systems, WOLF has been dealing with the most elementary needs of people on a daily basis since 1974: heat, water, and air. By selling and servicing air conditioning units, boilers, solar, and heat pumps, the company from Linz in Austria ensures a perfect indoor climate and the well-being of its customers. After all, we spend 90 percent of our lives indoors.
WOLF's customer and partner base includes specialist partners, architects, system builders, planners and end customers. For all stakeholders, there is a decisive advantage: when planning and implementing projects, customers receive advice, technology and service worldwide from a single source. With reference projects such as the Allianz Arena in Munich, the home ground of FC Bayern München, the organisation required a premier league solution to maintain premier league quality.

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