Blog / COMPANY · FLS UK VACANCY

ABOUT FLS

FLS has developed dynamic software for appointment and route planning, mobile workforce management, and mobile solutions for over 30 years. Our unique PowerOpt algorithm allows organisations to optimise their field service management in real time, and powers transparent decision making. Live data and the ability to react in real-time is a critical difference, meaning the product portfolio covers the entire process for field operations; from appointment and scheduling to execution, monitoring and analysis.

Today, FLS is part of the Solvares Group which consists of 5 companies focussed on resource optimisation across field service, logistics, and field sales. We are backed by private equity including Five Arrows (Rothschild & Co.).

The Solvares Group employs over 350 people in Europe and in the UK we are a small but very effective team of 15, focussed on sales, implementation, and support. We have grown organically, based on success from the original founder (the current Managing Director) and over the last 3 years achieved an average of 35% revenue growth year-on-year. FLS has grown from a start-up to a scale-up by achieving successful customer relationships across various sectors, including housing and facilities, engineering, technical services, healthcare, telecom/utilities, and more.

In our latest UK customer satisfaction survey FLS was rated 9.6 out of 10 for our technology, consulting and support services which is outstanding in the software industry and this comes down to the people and culture within the team and relationships we form with customers. Furthermore, we have an eNPS of 100 with every employee scoring 9 or 10 in an anonymous survey of 'would you recommend working for FLS to a friend'.

Our customers can go live within weeks and achieve dramatic results. For example, Axis Europe, a large housing repairs contractor, says: "The main reason we chose FLS was the speed and high performance of FLS VISITOUR and the fact that we can tweak its algorithms to fit our needs. With speed profiles and real-time traffic data, FLS VISITOUR plans routes in ways that are most efficient and most productive for field operatives. And real-time tracking increases our engagement with customers and reduces no-access rates."

Our customer success, independence and flexible approach has attracted referral and reseller partnerships with software vendors and systems integrators to complement their CRM/ERP/FSM/CAFM solutions (such as Microsoft Dynamics 365). Many of these technologies include basic scheduling functionality but a cost effective field force and reliable service has become an important and strategic requirement for many companies. Equally important are consultants who work in industry sectors and make recommendations.

Consequently, FLS has an opportunity to build relationships and trust to be the right technology partner when a more advanced scheduling capability will be beneficial. We can also fill the gap when needed with our mobile and customer experience modules.

These partnerships already attract significant new business opportunity with our team working on this alongside their sales roles and we now wish to expand on this with the appointment of a dedicated Partnerships Manager.

This exciting and rewarding role offers a high degree of autonomy and job satisfaction. The successful candidate will be working with leading edge technology in an entrepreneurial environment where you can make your mark. The role also offers excellent earning potential and career progression.