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    FLS-BRANCHE-gutachter-surveyors

     INDUSTRY: SAFETY AND TECHNICAL INSPECTION

    EFFICIENCY AND BETTER SERVICE FOR ON-SITE SAFETY AUDITS AND TECHNICAL INSPECTIONS THROUGH OPTIMISED SCHEDULING AND ROUTE PLANNING

    FLS-BRANCHE-gutachter-surveyors
    The advantages of modern deployment planning in this industry:

    Cost-optimised rapid response capability in the event of machine failure

    Ability to meet SLAs, KPIs, and high first-time fix rate

    Customer-friendly control of planned and reactive visits

    Digital documentation and audit trails

     
    CHALLENGES IN SAFETY TESTING AND TECHNICAL ASSESSMENT

    The tasks and skills in the field of safety testing and expert reporting for certification are diverse — from protecting life and health, to preventing costly damage to property or assessing damage that has occurred. Certain sectors cannot yet rely on the Internet of Things. The property sector for example, requires in-person viewings for real estate appraisals. The coordination of appointments is often a challenge, especially when your appraisers and experts must complete a unique mix of multi-skilled tasks in a short window. Customer expectations of service are increasing, and the associated cost pressures are rising.

    Suitable software helps to digitise these processes and makes planning and order processing much more efficient. It reduces the workload in the back office through continuous, optimised dynamic scheduling. It also ensures real-time data exchange between head office and field staff. Thanks to optimised appointment and route planning, modern tools also ensure that you save miles, time and CO2.

    "Through the digital transformation, we achieve faster response times, high customer satisfaction with simultaneous efficiency and complete transparency of all orders."

      Alexander Siegl, Application Developer at SCHORER+WOLF

    FLS SOFTWARE FOR SAFETY AND TECHNICAL INSPECTION IN THE FIELD

    Your customer expects a comprehensive audit and professional advice. They have critical deadlines to meet and require absolute security after their visit and re-certification.

    With FLS VISITOUR we have developed a solution for scheduling and field service management that companies supported in all tasks on site at the customer. The key to this is the unique PowerOpt algorithm. More than 10 years of development and research work on the logistical problems of deployment and tour planning have gone into PowerOpt.

    Software solutions from FLS enable you to save costs in disposition and order processing and offer your customers an optimized service. Your planning processes, tours and routes can be significantly improved thanks to our high-performance technology.

    With solutions from FLS, you get automated appointment and route planning that supports you and your customers with lean processes and optimally plans and coordinates your orders and appointments.

    YOUR ADVANTAGES WITH A MODERN SOLUTION:

    Up to 50% less scheduling effort
    Our software for your deployment and tour planning or your field service management plans the day in a matter of seconds. This gives your employees time for the essentials, such as escalation management.



    More precise and shorter time windows
    You can plan service calls fully automatically according to the according to different types of operation and take into account the relevant relevant factors for each customer.



    High First-Time-Fix-Rate
    The system optimally assigns your technicians to jobs according to their skills and availability. This speeds up order processing and increases the success rate. Real-time material handling ensures that all parts needed for the job are available.



    Significant cost reduction
    Optimised planning makes your processes more efficient, reduces time lost and miles driven. You optimally deploy your service technicians and create a more productive processing of orders.
    Get to know the advantages of a modern deployment and route planning solution for your company. Arrange a quick appointment to get to know our software.

    DEMO ›

    SUCCESS STORIES FROM OUR CUSTOMERS IN THE COMPLIANCE, SAFETY, AND TECHNICAL INSPECTION SECTOR

    Discover how you can advance your technical service with software solutions from FLS with case studies of our customers. Practical examples show the optimisation potential that lies in modern solutions and technology throughout the sector.



    FLS VISITOUR / FLS MOBILE

    Propertt valuation with smart technology support.



    READ MORE  ›

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    FLS VISITOUR

    Increased daily productivity per field operative with complex operative skills/certification matching.


    READ MORE  ›


    FLS VISITOUR / FLS MOBILE

    Optimised, automated service planning in the area of technical appraisals & testing.



    READ MORE  ›

    AND THERE'S MORE: MOBILE SUPPORT FOR YOUR TECHNICIANS

    With clever field service management solutions for technical examiners, experts and appraisers
    All process steps are mapped for mobile.

    You can use the software FLS VISITOUR for route and tour planning with the mobile app FLS MOBILE. In this way, the tours for service technicians are optimally planned. All steps - from the dispatch of the technicians to the execution of the order on site - are regulated. On the go, the system then intuitively guides the employees through all points on their smartphone or tablet. This helps to avoid errors, ensures automated documentation and increases customer satisfaction, for example by achieving an increased first-time fix rate.

    Screenshots_FLS-MOBILE_1

    The optimisation companion for your on-site service.

    With FLS MOBILE, your technicians get exactly the information they need to deliver ideal service and increase customer satisfaction. Our mobile field service management application is tailor-made for technical service in plant and mechanical engineering and supports you every step of the way. Your technicians always have the service history and relevant forms at hand. They can create new work orders and directly record the customer signature after completing the order. Thanks to the mobile support, errors can be avoided and your technicians can do their work faster.

    Live communication to support compliance with regulations.

    Part of high safety and quality standards are careful documentation of all processes in order to be able to trace the application and distribution channels in case of errors or damage. You must ensure that maintenance, repair and reconditioning is carried out regularly and by professionals. FLS understands the importance of being able to comply with your regulations and processes and supports you with specially developed features such as quality metrics, photos, signatures and detailed monitoring and analysis.

    With checklists, job overviews and signature captures, your service technician gets a mobile companion that takes pressure off and increases efficiency.


    Field Service Management in der Medizintechnik

    Mobile Field Service Management solutions help field staff to be more productive.



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    MEET THE OPTIMISATION POTENTIAL WITHIN YOUR ORGANISATION


    FLS software optimises the safety and technical inspection industry. We'll show you how, just contact us using the form.
    Alternatively email info@fastleansmart.com
    or phone +44 1183 800189

    Further reading:


    Learn about FLS integration with your ERP:
    SAP ERP and Microsoft Dynamics 365  ›


    FLS Partners who can provide specialist advice on integration with their own technologies:
    Find an FLS Partner  ›



    OTHER INDUSTRIES



    • 23. August 2022

      FLS INDUSTRY: EV AND E-CHARGING


      READ MORE
    • FLS-BRANCHE-Gesundheitswesen-Medizintechnik
      7. December 2017

      FLS INDUSTRY: HEALTHCARE


      READ MORE
    • FLS-BRANCHE-gutachter-surveyors
      18. July 2022

      FLS INDUSTRY: SAFETY AND TECHNICAL INSPECTION


      READ MORE

      Start  ›  FLS INDUSTRY: SAFETY AND TECHNICAL INSPECTION

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