INDUSTRY: FACILITY MANAGEMENT
SOFTWARE FOR OPTIMISED SCHEDULING IN FACILITY MANAGEMENT AND PROPERTY MANAGEMENT
The advantages of professional software for Facility Management and Property Management:
Optimised workforce schedules and efficient route planning
Tenant-friendly and balanced planned maintenance and inspections
Rapid response capability in emergencies
Lower operating costs and less time expenditure
CHALLENGES IN FACILITY MANAGEMENT AND PROPERTY MANAGEMENT
As specialists, facility managers and property administrators must ensure cost-effective and resource-saving building management. The challenge here is to operate profitably and at the same time ensure a high level of customer satisfaction.
One of the trends in facility management is that companies are positioning themselves as full-service providers and looking after buildings and associated industrial plant, with all the associated components. There are also specialists who take on individual services such as reading electricity/gas meters, heat and water, and installing and maintaining fire/smoke detectors in residential complexes and commercial properties.
Keeping operating costs under control is a key task. The management of subcontractors is often required. Both are possible with suitable software for scheduling and route planning for technicians and real estate experts.
As specialists, facility managers and property administrators must ensure cost-effective and resource-saving building management. The challenge here is to operate profitably and at the same time ensure a high level of customer satisfaction.
One of the trends in facility management is that companies are positioning themselves as full-service providers and looking after buildings and associated industrial plant, with all the associated components. There are also specialists who take on individual services such as reading electricity/gas meters, heat and water, and installing and maintaining fire/smoke detectors in residential complexes and commercial properties.
Keeping operating costs under control is a key task. The management of subcontractors is often required. Both are possible with suitable software for scheduling and route planning for technicians and real estate experts.
FLS SOFTWARE FOR FACILITY MANAGEMENT AND PROPERTY MANAGEMENT
Efficient facility management and customer-oriented property management are indispensable. Tenants (commercial or residential) are customers who are entitled to seamless use of their facilities without technical problems. Maintenance, repairs, and cleaning must run smoothly.With FLS VISITOUR we have developed a solution for field service management (FSM) which supports companies in all tasks on site at the customer. The key to this is the unique PowerOpt algorithm. More than 10 years of development and research work on the logistical problems of deployment and route planning have gone into PowerOpt.
Software solutions from FLS enable you to save costs in scheduling and order processing and offer your customers a truly optimised service. Your planning processes, workflows and routes can be significantly improved thanks to our powerful technology.
With solutions from FLS, you get automated dispatch and route planning that gets the best out of your order books and service contracts.
Your benefits with professional field service management:
Up to 50% less scheduling effort
Our software for your deployment and routes plans the day in seconds. In this way, you give your head office employees more time for the essentials.
Our software for your deployment and routes plans the day in seconds. In this way, you give your head office employees more time for the essentials.
More precise and shorter time windows
You can schedule service calls fully automatically, planning a wide variety of types of operations with pinpoint accuracy and for everyone.
You can schedule service calls fully automatically, planning a wide variety of types of operations with pinpoint accuracy and for everyone.
High First-Time-Fix-Rate
The system optimally assigns your employees to orders based on their skills and availability. This speeds up order processing and increases the success rate. Real-time material handling ensures all parts needed for the job are available.
The system optimally assigns your employees to orders based on their skills and availability. This speeds up order processing and increases the success rate. Real-time material handling ensures all parts needed for the job are available.
Significant cost reduction
Optimised planning makes your processes more efficient, reduces lost time and miles driven. You utilise your employees optimally and create more productive processing of orders.
Optimised planning makes your processes more efficient, reduces lost time and miles driven. You utilise your employees optimally and create more productive processing of orders.
SUCCESS STORIES FROM OUR CUSTOMERS IN THE PROPERTY AND ESTATES MANAGEMENT SECTOR
Discover how you can advance your technical service with software solutions from FLS through the case studies of our customers. Practical examples show the potential for optimisation that lies in modern solutions for the property industry.
FLS CUSTOMERS IN THE PROPERTY AND ESTATES SECTOR:
AND THERE'S MORE: MOBILE SUPPORT FOR YOUR TECHNICIANS
With clever Field Service Management solutions for Facility Management and Property Management.All processes can be mapped on the go.
You can combine the FLS VISITOUR deployment and route planning with the mobile app FLS MOBILE. In this way, the tours for the service technicians are optimally planned. All steps - from the dispatch of the employees to the implementation of the order on site - are regulated. On the go, the system intuitively guides your specialists through all points on a smartphone or tablet. This helps to avoid errors and ensures automated documentation of the orders.
You can combine the FLS VISITOUR deployment and route planning with the mobile app FLS MOBILE. In this way, the tours for the service technicians are optimally planned. All steps - from the dispatch of the employees to the implementation of the order on site - are regulated. On the go, the system intuitively guides your specialists through all points on a smartphone or tablet. This helps to avoid errors and ensures automated documentation of the orders.
The optimisation companion for your service.
With FLS MOBILE, your technicians receive exactly the information they need to provide ideal service and increase customer satisfaction. Our application is tailor-made for the technical service in the facility management and real estate management industry and supports you in every step. From providing the service history to relevant forms, checklists and reports.
With FLS MOBILE, your technicians receive exactly the information they need to provide ideal service and increase customer satisfaction. Our application is tailor-made for the technical service in the facility management and real estate management industry and supports you in every step. From providing the service history to relevant forms, checklists and reports.
Optimal communication with customers and colleagues.
With FLS MOBILE, your field service is always connected to the office and planning. What the employee reports on site is fed directly into the central system. In this way, FLS VISITOUR can continuously optimise order planning. And with FLS MOBILE, for example, your customers receive a fully automatic notification via SMS about the technician's arrival. You can also follow the journey live. This keeps the waiting time as short as possible.
With FLS MOBILE, your field service is always connected to the office and planning. What the employee reports on site is fed directly into the central system. In this way, FLS VISITOUR can continuously optimise order planning. And with FLS MOBILE, for example, your customers receive a fully automatic notification via SMS about the technician's arrival. You can also follow the journey live. This keeps the waiting time as short as possible.
With checklists, job overviews and signature captures, your service technician gets a mobile companion that takes pressure off and increases efficiency.
Mobile Field Service Management solutions help field staff to be more productive.
MEET THE OPTIMISATION POTENTIAL WITHIN YOUR ORGANISATION
FLS software optimises the Commercially-managed industry. We'll show you how, just contact us using the form.
Alternatively email info@fastleansmart.com
or phone +44 1183 800189
Further reading:
Learn about FLS integration with your ERP and CRM:
SAP ERP and Microsoft Dynamics 365 ›
FLS Partners who can provide specialist advice on integration with their own technologies:
Find an FLS Partner ›