INDUSTRY: CONSUMER GOODS LOGISTICS
FIELD SERVICE PLANNING AND LOGISTICS SOLUTIONS FOR THE CONSUMER GOODS INDUSTRY
The advantages of modern deployment planning in this industry:
Optimised deployment plans and efficient route planning
Cost-controlled recurring appointments in a customer-friendly way
Time-saving scheduling and reduced transport costs
Increased customer, driver, and head office employee satisfaction
LOGISTICAL CHALLENGES IN FAST MOVING CONSUMER GOODS
The consumer goods industry manufactures products for private use. Systematically, the industry can be divided into durable consumer goods and fast-moving consumer goods, also called FMCG (Fast Moving Consumer Goods). Consumer durables include, for example, furniture, fashion, and consumer electronics. Consumer goods are, for example, food or personal care products.
One of the main challenges for companies in the consumer goods industry is the ongoing cost pressure. In order to reduce costs, the entire value chain is regularly put to the test. The focus is on processes in sales, controlling or production and the areas of purchasing/procurement, quality and project management. At the same time, customers have high demands on the quality of goods and reliable availability. Intelligent software is a key starting point for optimising processes, sustainably reducing costs, and ensuring quality.
With FLS VISITOUR, we have developed the leading technology for deployment and route planning. Companies like Beiersdorf, Johnson & Johnson, Fererro and Bahlsen use our solutions to increase the efficiency and customer satisfaction of their services. For the consumer goods industry, together with our sister companies Städtler Logistik and Opheo Solutions, we offer solutions for field service and field sales, your delivery processes, and transport logistics.
The consumer goods industry manufactures products for private use. Systematically, the industry can be divided into durable consumer goods and fast-moving consumer goods, also called FMCG (Fast Moving Consumer Goods). Consumer durables include, for example, furniture, fashion, and consumer electronics. Consumer goods are, for example, food or personal care products.
One of the main challenges for companies in the consumer goods industry is the ongoing cost pressure. In order to reduce costs, the entire value chain is regularly put to the test. The focus is on processes in sales, controlling or production and the areas of purchasing/procurement, quality and project management. At the same time, customers have high demands on the quality of goods and reliable availability. Intelligent software is a key starting point for optimising processes, sustainably reducing costs, and ensuring quality.
With FLS VISITOUR, we have developed the leading technology for deployment and route planning. Companies like Beiersdorf, Johnson & Johnson, Fererro and Bahlsen use our solutions to increase the efficiency and customer satisfaction of their services. For the consumer goods industry, together with our sister companies Städtler Logistik and Opheo Solutions, we offer solutions for field service and field sales, your delivery processes, and transport logistics.
FLS SOFTWARE FOR OPTIMISED FIELD SERVICE AND DELIVERY PLANNING
Plan and control regular tours and on-demand merchandising appointments efficiently.
Efficient and fast distribution and delivery channels are essential for the consumer goods industry. Customers expect fast, reliable delivery and a wide range of products at retail. With FLS VISITOUR, we have developed a solution for field service management that enables optimised scheduling and route planning.
Companies in the consumer goods industry benefit from dynamic route planning in several areas, as time- and cost-efficient scheduling is required in several areas:
- Marketing and field service in the B2B area
- Tour planning for Territory and Area Managers
- B2B deliveries into wholesalers and the retail marketplace
- B2C deliveries of goods and merchandise direct to end customers
Our dynamic scheduling and route planning in the field ensures optimal routes and tours, fast delivery windows, and higher customer satisfaction.
We have also developed a number of features to meet individual customer needs, that enhance their experience. This includes live estimated time of arrival, and an online customer portal for booking and re-booking of their preferred appointment.
ADVANTAGES:
Up to 50% less scheduling effort
Our software for your deployment and route/tour planning or your field service management plans the day in a matter of seconds. This gives your employees time for the essentials, such as escalation management.
Our software for your deployment and route/tour planning or your field service management plans the day in a matter of seconds. This gives your employees time for the essentials, such as escalation management.
More precise and shorter time windows
You can plan assignments fully and automatically, according to a wide range of appointment types and take into account the relevant factors for each customer.
You can plan assignments fully and automatically, according to a wide range of appointment types and take into account the relevant factors for each customer.
Enhanced Customer Experience
Optimised planning ensures successful deliveries. Customers are always informed and receive an improved service experience.
Optimised planning ensures successful deliveries. Customers are always informed and receive an improved service experience.
Significant Cost Reduction
Optimised planning makes your processes more efficient, reduces time lost and kilometres driven. You use your resources optimally and create a more productive processing of orders.
Optimised planning makes your processes more efficient, reduces time lost and kilometres driven. You use your resources optimally and create a more productive processing of orders.
SUCCESS STORIES FROM OUR CUSTOMERS IN THE CONSUMER GOODS SECTOR
Discover how you can advance your service with software solutions from FLS with case studies of our customers.
Practical examples show the optimisation potential that lies in modern solutions for optimised consumer goods delivery.
LOGISTICS SOLUTIONS FOR EFFICIENT TRANSPORT
Optimise your supply chain with best-of-breed software.Efficient Transport Management
Do you place freight orders with transport service providers or would you like to automate your shipping processing? Together with Städtler Logistik we offer leading logistics solutions for all tasks in your transport management, from freight calculation and ramp control to supplier connection and freight cost analysis.
A powerful Transport Management System (TMS) enables lean, integrated processes. With our TMS, you optimise all transport, reduce your freight costs, and increase overall quality. One of the most powerful and flexible TMS solutions on the market.
Do you place freight orders with transport service providers or would you like to automate your shipping processing? Together with Städtler Logistik we offer leading logistics solutions for all tasks in your transport management, from freight calculation and ramp control to supplier connection and freight cost analysis.
A powerful Transport Management System (TMS) enables lean, integrated processes. With our TMS, you optimise all transport, reduce your freight costs, and increase overall quality. One of the most powerful and flexible TMS solutions on the market.
Powerful Route Planning and Telematics
Companies depend on seamless monitoring and comprehensive documentation of their transport operations. With our leading solutions you will succeed in optimised route planning when you include live connection with telematics. The result: maximum transparency and continual route optimisation.
Vehicle location via GPS means that you always have your vehicles in view and can automatically detect deviations from the planned tour through the connection to the onboard devices. Telematics solutions improve communication between driver and the dispatch desk. The results are automatically documented and can be viewed in real time.
Companies depend on seamless monitoring and comprehensive documentation of their transport operations. With our leading solutions you will succeed in optimised route planning when you include live connection with telematics. The result: maximum transparency and continual route optimisation.
Vehicle location via GPS means that you always have your vehicles in view and can automatically detect deviations from the planned tour through the connection to the onboard devices. Telematics solutions improve communication between driver and the dispatch desk. The results are automatically documented and can be viewed in real time.
Automate Truck Dispatching
The next step in the transport evolution: digitise and automate your truck dispatch. Use software solutions that plan, calculate and optimise in real time and quickly remove head office pressures. Thanks to AI-based route optimisation, the workload is drastically reduced.
The solutions FLS offers, together with our sister company Opheo Solutions, promotes maximum transparency about tomorrow's route planning and today's ongoing tours. Telematics, ETA data, notifications, shipment tracking, and electronic delivery notes - everything is included. This enables you to achieve greater efficiency, an optimisation of your transport costs, more transparency through the supply chain, and greatly improved customer service.
The next step in the transport evolution: digitise and automate your truck dispatch. Use software solutions that plan, calculate and optimise in real time and quickly remove head office pressures. Thanks to AI-based route optimisation, the workload is drastically reduced.
The solutions FLS offers, together with our sister company Opheo Solutions, promotes maximum transparency about tomorrow's route planning and today's ongoing tours. Telematics, ETA data, notifications, shipment tracking, and electronic delivery notes - everything is included. This enables you to achieve greater efficiency, an optimisation of your transport costs, more transparency through the supply chain, and greatly improved customer service.
MEET THE OPTIMISATION POTENTIAL WITHIN YOUR ORGANISATION
FLS software optimises the FMCG and Merchandising industry. We'll show you how, just contact us using the form.
Alternatively email info@fastleansmart.com
or phone +44 1183 800189
Further reading:
Learn about FLS integration with your ERP:
SAP ERP and Microsoft Dynamics 365 ›
FLS Partners who can provide specialist advice on integration with their own technologies:
Find an FLS Partner ›