INDUSTRY: ASBESTOS, WATER HYGIENE, AND LEGIONELLA
DYNAMIC SCHEDULING AND ROUTE PLANNING WITH
FLS VISITOUR OPTIMISES THE ENVIRONMENTAL HEALTH INDUSTRY
The advantages of modern deployment planning in this industry:
Cost-optimised schedules and efficient route planning
Controlled recurring appointments in a customer-friendly manner
Rapid, skills-based response to unplanned work
Increased ability to meet SLAs, KPIs, and reporting requirements
CHALLENGES IN THE ASBESTOS, WATER HYGIENE, AND LEGIONELLA CONSULTANCY INDUSTRY
The Environmental Health Consultancy sector specialises in quality inspection and assists with compliance within public health regulations. The wide-ranging field service deals with threats from asbestos, water quality, black mold, and pollution control. Risk and remediation management takes place throughout air and water systems, management of aged buildings, materials safety, and pollution. This variety requires a mobile workforce to manage multiple visits, both planned and reactive, to housing, schools, factories, commercial buildings and government facilities.
Similar to software for managing technical inspectors and engineers, organising jobs with the appropriate time, skills, and data to complete appointments can become impossible without the assistance of dynamic scheduling tools. Linked/sequenced surveys, access hours, and appointment types (including spot testing, multi-day works, or education visits) complicate planning. FLS VISITOUR guarantees the scheduling of a field force is effective and efficient.
The Environmental Health Consultancy sector specialises in quality inspection and assists with compliance within public health regulations. The wide-ranging field service deals with threats from asbestos, water quality, black mold, and pollution control. Risk and remediation management takes place throughout air and water systems, management of aged buildings, materials safety, and pollution. This variety requires a mobile workforce to manage multiple visits, both planned and reactive, to housing, schools, factories, commercial buildings and government facilities.
Similar to software for managing technical inspectors and engineers, organising jobs with the appropriate time, skills, and data to complete appointments can become impossible without the assistance of dynamic scheduling tools. Linked/sequenced surveys, access hours, and appointment types (including spot testing, multi-day works, or education visits) complicate planning. FLS VISITOUR guarantees the scheduling of a field force is effective and efficient.
FLS SOFTWARE FOR ENVIRONMENTAL HEALTH SERVICING
Efficient and geocoded travel routes are essential for companies that deal in air and water safety. Customers require precision and accuracy to ensure the safety of their tenants and residents, along with transparent data and support for business continuity.
With FLS VISITOUR, we have developed a solution for field service management (Field Service Management) that really meets these criteria. The key to this is the unique PowerOpt algorithm. More than 10 years of development and research work on the logistical problems of deployment and route planning have gone into PowerOpt.
Therefore, with FLS VISITOUR, we have developed a field service management solution that really meets these criteria. The key to this is the unique PowerOpt algorithm. PowerOpt is the result of over 10 years of development and research into the logistical problems of deployment and route planning.
Technology makes it possible for you to finally map the complex requirements of field service optimally. And in real time, even if changes occur during the course of the day.
FLS software solutions enable companies to fully exploit their potential to save costs and increase efficiency. This is because the planning processes, tours and routes can be significantly optimised thanks to the unique PowerOpt algorithm. With solutions from FLS, you get automated route planning and route optimisation that gets the most out of your order books.
YOUR ADVANTAGES WITH A MODERN SOLUTION:
Up to 50% less scheduling effort
Our software for your deployment and tour planning or your field service management plans the day in a matter of seconds. This gives your employees time for the essentials, such as escalation management.
Our software for your deployment and tour planning or your field service management plans the day in a matter of seconds. This gives your employees time for the essentials, such as escalation management.
More precise and shorter time windows
You can plan service calls fully automatically according to the according to different types of operation and take into account the relevant relevant factors for each customer.
You can plan service calls fully automatically according to the according to different types of operation and take into account the relevant relevant factors for each customer.
Increased Visit Success Rate
The system optimally assigns your field technicians to jobs according to their skills and availability. This speeds up order processing and reduces 'no-access' rates. Real-time material handling ensures that all equipment needed for the job is available.
The system optimally assigns your field technicians to jobs according to their skills and availability. This speeds up order processing and reduces 'no-access' rates. Real-time material handling ensures that all equipment needed for the job is available.
Significant cost reduction
Optimised planning makes your processes more efficient, reduces time lost and miles driven. You optimally deploy your service technicians and create a more productive processing of orders.
Optimised planning makes your processes more efficient, reduces time lost and miles driven. You optimally deploy your service technicians and create a more productive processing of orders.
GO IN-DEPTH
Discover how you can advance your technical service with software solutions from FLS.
FLS Customers in this sector:
AND THERE'S MORE: MOBILE SUPPORT FOR YOUR TECHNICIANS
With clever Field Service Management solutions for Asbestos, Water Hygiene, and Legionella operatives.All process steps are mapped for mobile.
You can use the software FLS VISITOUR for route and tour planning with the mobile app FLS MOBILE. In this way, the tours for service technicians are optimally planned. All steps - from the dispatch of the technicians to the execution of the order on site - are regulated. On the go, the system then intuitively guides the employees through all points on their smartphone or tablet. This helps to avoid errors, ensures automated documentation and increases customer satisfaction, for example by achieving an increased first-time fix rate.
You can use the software FLS VISITOUR for route and tour planning with the mobile app FLS MOBILE. In this way, the tours for service technicians are optimally planned. All steps - from the dispatch of the technicians to the execution of the order on site - are regulated. On the go, the system then intuitively guides the employees through all points on their smartphone or tablet. This helps to avoid errors, ensures automated documentation and increases customer satisfaction, for example by achieving an increased first-time fix rate.
The optimisation companion for health and safety services.
With FLS MOBILE, your technicians get exactly the information they need to deliver ideal service and increase customer satisfaction. Our mobile field service management application is tailor-made for technical field services and supports you every step of the way. Your technicians always have the service history and relevant forms at hand. They can create new work orders and directly record the customer signature after completing the order. Thanks to the mobile support, errors can be avoided and your technicians can do their work faster.
With FLS MOBILE, your technicians get exactly the information they need to deliver ideal service and increase customer satisfaction. Our mobile field service management application is tailor-made for technical field services and supports you every step of the way. Your technicians always have the service history and relevant forms at hand. They can create new work orders and directly record the customer signature after completing the order. Thanks to the mobile support, errors can be avoided and your technicians can do their work faster.
Design your workflows to comply with regulations.
Part of high safety and quality standards are careful documentation of all processes in order to be able to trace the application and distribution channels in case of errors or damage. You must ensure that maintenance, repair and reconditioning is carried out regularly and by professionals. FLS understands the importance of being able to comply with your regulations and processes and supports you with specially developed features such as quality metrics, photos, signatures and detailed monitoring and analysis.
Part of high safety and quality standards are careful documentation of all processes in order to be able to trace the application and distribution channels in case of errors or damage. You must ensure that maintenance, repair and reconditioning is carried out regularly and by professionals. FLS understands the importance of being able to comply with your regulations and processes and supports you with specially developed features such as quality metrics, photos, signatures and detailed monitoring and analysis.
With checklists, job overviews and signature captures, your service technician gets a mobile companion that takes pressure off and increases efficiency.
Mobile Field Service Management solutions help field staff to be more productive.
MEET THE OPTIMISATION POTENTIAL WITHIN YOUR ORGANISATION
FLS software optimises the Environmental Health Compliance industry. We'll show you how, just contact us using the form.
Alternatively email info@fastleansmart.com
or phone +44 1183 800189
Further reading:
Learn about FLS integration with your ERP:
SAP ERP and Microsoft Dynamics 365 ›
FLS Partners who can provide specialist advice on integration with their own technologies:
Find an FLS Partner ›