CASE STUDY / STREHLOW - MEDICAL DEVICES & HEALTHCARE TECHNOLOGY
RAPID HELP DUE TO EFFECTIVE FIELD RESOURCE SCHEDULING
"On the move for your health" - true to this motto, the family-run company Strehlow GmbH has been successful in the healthcare sector for more than 25 years and is one of the leading companies in the medical aids market.
The results:
- Service quality significantly improved with shortened customer response times
- More efficient processes in dispatching
- Consideration of industry-specific frameworks including warehousing and procurement
- Implementation in just 1 week
How Strehlow has achieved success:
The challenges:
- Introduction of software-based scheduling and route planning for the delivery of medical aids by medical professionals
- A large number of restrictions in the planning process, including conditions from warehousing and procurement
- Rapid go-live
- Scalability of the planning solution
- Increased service quality through short response times
Over 290 employees provide people with medical aids - in the home, in hospitals, in rehabilitation and in facilities for the elderly. In addition to simply supplying and repairing the aids, the range of services also includes counselling, prevention and support on health issues.
THE CHALLENGE
This full service places high demands on employees and the organisation of delivery. Above all, fast action is required, as the products are usually needed the day after the order is received by the patient. To ensure that customers are present at the handover, the planning team has to coordinate a large number of delivery dates with customers on a daily basis.Dieser Text ist eine Weiterführung des vorher beschriebenen Textes und hat keinerlei inhaltliche Bedeutung. Er soll lediglich verdeutlichen, das es weitere interessante, nützliche Inhalte gibt, die nur darauf warten entdeckt zu werden. Bitte laden Sie sich durch Verwendung des Kontaktformulars das komplette Dokument herunter – kostenfrei & undverbindlich …
The results at a glance:
- Service quality significantly improved with shortened customer response times
- More efficient processes in dispatching
- Consideration of industry-specific frameworks including warehousing and procurement
- Implementation in just 1 week
READ NOW
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Author
JEREMY SQUIRE
UK Managing Director
Call +44 1183 800189
Send email ›
Jeremy Squire is a business leader and solutions consultant with over 20 years experience in field service scheduling and route optimisation software solutions. He is one of Europe's most recognised and regarded voices in field service technology.
JEREMY SQUIRE
UK Managing Director
Call +44 1183 800189
Send email ›
Jeremy Squire is a business leader and solutions consultant with over 20 years experience in field service scheduling and route optimisation software solutions. He is one of Europe's most recognised and regarded voices in field service technology.
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