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ADVANTAGE 4

DATA MANAGEMENT

Data is the foundation of good field service management. Therefore, a modern solution offers comprehensive settings for employees, resources, customers and work order types. This allows you to manage your data in a meaningful way and prepare it precisely to meet your needs. This contributes to tour optimisation.

ADVANTAGE 5

DATA EXCHANGE

The advantage of cloud networking. Only through a permanent connection with the mobile end devices of field staff—including subcontractors and 'what's on the van'—do you exploit the potential of digitalisation. With the FLS MOBILE app, all process steps and order data can be optimised and create a fresh transparency for field service.

ADVANTAGE 6

COMMUNICATION

Your customers will thank you for a modern software solution that works in the background. Via the FLS PORTAL for example, they can use intelligent online appointment booking - conveniently from anywhere and around the clock. With web-based features, companies improves communication and loyalty with customers.

ADVANTAGE 7

HIGHER RELIABILITY

Software-supported route and tour optimisation reduces the number of missed appointments and increases adherence to customer deadlines. A good system constantly learns from the data and experience of daily operations. As a result, your warehouse, head office, and field services become even more reliable.

ADVANTAGE 8

ACCURACY = COST SAVINGS

What about costs? A solution like FLS VISITOUR represents an investment - but one that soon pays for itself. The accuracy of time-of-day driving speeds, real-time traffic feeds, across truly optimised appointments saves time and money within weeks.

At head office and throughout depots and warehouses, again thanks to tour optimisation and automation, the workload of dispatch is reduced by up to 50 percent. Employees gain time for strategic work again.

ADVANTAGE 9

MILES/KM + CO2 BALANCE

The positive saving effects are just as evident in the area of energy and the environment. Compared to other planning methods, modern tour optimisation software helps to reduce driven miles/kilometres and CO2, thus improving carbon footprint and saving on travel costs.

ADVANTAGE 10

DATA PROTECTION

For any modern company, they are sacred: data protection and data security. FLS VISITOUR protects customer and employee data with a security-sensitive system architecture, encryption and comprehensive role and rights management. The system also takes into account requirements such as co-determination rights and compliance rules.

TOUR OPTIMISATION - CLEAR ADVANTAGES WITH INTELLIGENT SOFTWARE

Successful field service management requires holistic and intelligent deployment planning. The influencing factors are manifold and planning must bring all stakeholders together. Customers, dispatchers, management, and field technicians/engineers. As complex as the task is, as great are the potentials. With a modern software solution, companies will optimise their tours and leverage the enormous potential that lies in intelligent tour planning.