Field service management applications range from facilities management to property management to field service planning for service technicians. With varied task requirements and often large service areas, providers must simplify their workflows. Most of today's modern and successful companies use efficient software solutions, called field service management software. So gone are the days of chaotic, disorganised email communication, Excel lists, or even offline 'solutions', such as whiteboards. Nowadays, digital processes are the only real way to increase efficiency and, most importantly, save time and money.
Are you looking for a field service management software that meets the needs of your operation and improves your processes in the long term? Such a selection process can be lengthy and difficult. Does the solution fit into the budget? Will it meet your requirements? As with all processes, there are some stumbling blocks on the path to going digital.
But that's not all. If you deal with the selection of the right field service management software for your own company, a frightening horror scenario exists, even if it is often only latent: your choice of solution does not fit you 100%. The (late) consequences are devastating. Dissatisfaction among customers and resentment among your staff spreads. Of course, this is a situation that must be avoided at all costs. 'Good advice is expensive', you may think to yourself. Not at all.
In this e-book, we show you the 10 most common and avoidable mistakes when selecting FSM software and give you tips to help you find the right software solution to fit your organisation.