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BLOG / SOLUTIONS
DISPATCH MANGEMENT SOFTWARE IS FLS' LATEST SOLUTION
TO ON-DEMAND LOGISTICS
14 August 2017 · Jeremy Squire
The latest product from FLS to utilise PowerOpt is DISPATCH NOW: Hailed as the solution to the dilemma between balancing high customer orientation and cost pressures. Aimed at Logistics providers operating across various regions, brick and mortar retailers with their own vehicle fleets, regional/last-mile CEP services, and eCommerce businesses.
DISPATCH NOW is unique in being able to offer its own customer portal, allowing customers an unprecedented level of control which is something many businesses cannot afford to be without in an ever-changing industry where self-service is expected.
DESIRED DEADLINE LOGISTICS THAT MAKE EVERYONE HAPPY
Imagine the level of confidence customers will have in a business that can deliver their products or service, not just quickly, but at a specified time and provide truly real-time progress updates.Your customers may have found the product they want in your online shop or brick and mortar retail/consumer goods outlet, but the customer journey isn't over yet. They will be looking for a delivery date that matches their plans perfectly and does not cost them more time and effort than absolutely necessary. Your customers may also need an installation service, old equipment/empties to be collected. Perhaps your upsell opportunity comes with white-glove service. Customers develop loyalty when they arre delivered a perfect solution, not just a product. Your customers will also want to verify at any time that you have everything under control. Deliver compelling proof – in real time!
DISPATCH NOW is able to provide all of the efficiency and dynamic, real-time scheduling abilities that PowerOpt can provide, an algorithm proven to be invaluable in the field service sector. With the ability to provide unprecedented levels of customer service, ensuring the best possible representation of your business to the your customers.
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JEREMY SQUIRE
UK Managing Director
Call +44 1183 800189
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Jeremy Squire is a business leader and solutions consultant with over 20 years experience in field service scheduling and route optimisation software solutions. He is one of Europe's most recognised and regarded voices in field service technology.