CASE STUDY / BAYWATER HEALTHCARE
BAYWATER HEALTHCARE CURES LOGISTICAL SCHEDULING WITH FLS-PRESCRIBED INJECTION OF SPEED AND EFFICIENCY
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• 15% productivity increase
Requirements:
- Complex planning of depot and patient visits
- Precise planning of time-critical maintenance orders
- Automation of the entire resource planning process
- Realisation of individual appointment time windows according to complex specifications
- Route optimisation based on the real road network (Speed Profiles application)
- Reduction of appointment time windows for patients and clinic staff from 10 to 4 hours
- Transparency: Exact determination of workloads
- Holistic, fully automated planning of working days
- No extra work due to unplanned absences thanks to re-optimisation within seconds
- Precision and improved punctuality management
- Improved patient satisfaction and increased recommendation rate
Meet the organisation:
baywater.co.uk
It’s been over three years since BAYWATER HEALTHCARE implemented FAST LEAN SMART’s flagship scheduling and route optimisation solution, FLS VISITOUR, for their logistics and field service optimisation of operations. The software has since enabled them to increase their efficiency, solve some significant planning challenges, give a better service to their patients, and win new contracts.
Baywater Healthcare are on a mission to enable more people with long-term conditions to manage them at home rather than in hospital. They provide services and equipment to help patients retain their mobility, independence and quality of life, whilst reducing hospitalisations, thus contributing to a more modern, efficient healthcare system. They work closely with the NHS as well as private practices and serve more than 30,000
patients across the UK.
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